Family Bank, one of Kenya’s leading Tier 2 banks with over 88 branches nationwide, offers its customers the convenience of transferring money directly from their bank accounts to M-Pesa. Whether you need to pay bills, send money to family and friends, or manage your daily transactions, Family Bank has made it easy to move funds from your bank account to M-Pesa via USSD code or through its mobile banking app, PesaPap.
In this article, we’ll break down the charges involved when transferring money from a Family Bank account to an M-Pesa account.
How to Transfer Money from Family Bank to M-Pesa
To withdraw money from your Family Bank account to M-Pesa, follow these simple steps:
- Using USSD Code:
- Dial *325# on your mobile phone.
- Follow the prompts to complete the transaction.
- Using PesaPap Mobile App:
- Log in to your Family Bank Mobile Banking App (PesaPap).
- Select the option to transfer money to M-Pesa.
- Follow the on-screen prompts to complete your transaction.
Family Bank M-Pesa Transfer Charges
The charges for transferring money from Family Bank to M-Pesa vary depending on the amount being transferred. Below is the breakdown of charges based on the transaction range:
| Transaction Range (Ksh) | Charges (Ksh) |
|---|---|
| 0 – 100 | Free |
| 101 – 500 | 10 |
| 501 – 1,000 | 12 |
| 1,001 – 1,500 | 14 |
| 1,501 – 2,500 | 23 |
| 2,501 – 3,500 | 33 |
| 3,501 – 5,000 | 43 |
| 5,001 – 7,500 | 55 |
| 7,501 – 10,000 | 55 |
| 10,001 – 15,000 | 65 |
| 15,001 – 20,000 | 65 |
| 20,001 – 150,000 | 67 |
These charges apply when transferring funds from your Family Bank account to an M-Pesa wallet. Note that the bank provides competitive rates, with smaller transactions (up to Ksh 100) being completely free.
Why Use Family Bank to M-Pesa Transfers?
- Convenience: You can access your funds and make transfers at any time through the USSD code or the PesaPap app, making it incredibly easy to move money wherever you are.
- Cost-Effective: The transfer charges are relatively low, especially for smaller amounts, and transactions below Ksh 100 are free.
- Wide Network: With over 88 branches across the country and M-Pesa agents available everywhere, accessing your funds or sending money to others is quick and efficient.
Family Bank Contacts
If you encounter any issues or need assistance with your Family Bank to M-Pesa transfer, you can reach the Family Bank customer service team via the following contact details:
- Phone: 0703 095 445 or 0703 095 000
Whether you’re paying bills, sending money, or managing your finances on the go, Family Bank’s seamless integration with M-Pesa ensures that your transactions are swift, secure, and cost-effective.
