An Mpesa statement is a detailed report that shows the transactions made through the Mpesa mobile money platform over a selected period. It allows users to track their payments, deposits, withdrawals, and other transactions for record-keeping, budgeting, or resolving any disputes. Safaricom offers this service free to all Mpesa customers. You can easily access your statement via email, giving you a detailed breakdown of your transaction history in a downloadable format. This article will guide you through the process.
Types of Mpesa Statements
Before diving into how to get your Mpesa statement via email, it’s important to understand the two types of Mpesa statements available:
- Mini Statement: This gives a snapshot of your most recent Mpesa transactions (up to five). It can only display transactions older than one hour and is sent via SMS.
- Full Statement: This is a comprehensive document detailing all your Mpesa transactions over a specified period. You can receive this as a PDF via email.
Today, we will focus on how to receive a full Mpesa statement via email.
Steps to Get Your Mpesa Statement via Email
Here’s a step-by-step guide on how to request your Mpesa statement using your mobile phone:
1. Dial *234#
Start by dialing ** *234# ** from your Safaricom line. This will open the Mpesa service menu.
2. Select ‘My M-PESA Information’
From the options provided in the menu, select My M-PESA Information. This will take you to a list of services relating to your Mpesa account information.
3. Choose ‘M-PESA Statement’
In the next menu, select M-PESA Statement. Here, you’ll have the option to choose between a mini statement and a full statement.
4. Register for Full Statement
To receive a full Mpesa statement, choose Full Statement and proceed to register. You will be required to input your National ID number or other registration document details (e.g., Passport or Military ID).
You will also need to provide your email address. Ensure the email address you provide is active and accessible, as this is where your statement will be sent.
5. Select the Period for the Statement
Next, you will need to choose the period for which you want the statement. You can select a range, such as the last month or a custom period of your choice.
6. Confirmation of Registration
Once you have successfully completed the registration process, you will receive a confirmation SMS. This message will let you know that your request has been processed and that your Mpesa statement is on the way.
7. Receive Your Statement
In less than five minutes, your Mpesa statement will be sent to your email inbox. Check your email and download the statement, which will be in PDF format. The statement provides a full list of all transactions, including date, time, transaction ID, and the amounts involved.
Alternative Method: Use the MySafaricom App
Another convenient way to access your Mpesa statement is through the MySafaricom App. The app allows you to request and view your statement on the go. Here’s how:
- Download and install the MySafaricom App from Google Playstore or Apple Appstore.
- Log in using your Safaricom number.
- Navigate to the Mpesa section within the app, and tap on Mpesa Statement.
- Enter your email address, select the period for the statement, and confirm. The statement will be sent directly to your email.
Requesting your Mpesa statement via email is a simple and efficient way to keep track of your mobile money transactions. Whether for personal record-keeping or for resolving any financial disputes, having access to a full Mpesa statement ensures you can easily monitor your transaction history. By following the steps outlined above, you can receive your Mpesa statement within minutes.
