Kenya Commercial Bank (KCB), the largest bank in the country by asset base, offers convenient ways to transfer money from your KCB account to Mpesa, one of Kenya’s most widely used mobile money platforms. Whether you’re paying for goods and services or sending money to friends and family, transferring funds from KCB to Mpesa is simple and efficient. In this article, we’ll break down the costs associated with these transfers and guide you on how to perform the transaction.
How to Transfer Money from KCB to Mpesa
KCB customers have two primary ways of transferring money from their accounts to Mpesa:
- Using the USSD Code *522#:
- Dial *522# from your phone.
- Follow the prompts to initiate a money transfer.
- Enter the amount you wish to transfer.
- Confirm the transaction, and the money will be credited to your Mpesa account within minutes.
- Using the KCB Mobile App:
- Download the KCB Mobile App from Google Play Store or Apple App Store if you haven’t already.
- Log in using your account credentials.
- Navigate to the option to transfer money and select Mpesa as the destination.
- Enter the desired amount and confirm the transaction.
These two methods are fast and allow you to move money from your KCB bank account to your Mpesa wallet without visiting a bank branch or ATM.
KCB to Mpesa Transfer Charges
Here is a detailed breakdown of the transfer charges when moving funds from a KCB account to Mpesa:
| Transaction Range (KSh) | Charges (KSh) |
|---|---|
| 1 – 100 | 0 |
| 101 – 500 | 11.20 |
| 501 – 1,000 | 13.60 |
| 1,001 – 1,500 | 16 |
| 1,501 – 2,500 | 26 |
| 2,501 – 3,500 | 38 |
| 3,501 – 5,000 | 50 |
| 5,001 – 7,500 | 64 |
| 7,501 – 20,000 | 76 |
| 20,001 – 150,000 | 78 |
These charges are competitive compared to other mobile money platforms, making KCB to Mpesa transfers an affordable way for customers to manage their finances.
Additional Information on KCB to Mpesa Transfers
- Free Transfers for Low Amounts: If you are transferring amounts between KSh 1 and KSh 100, there are no charges, making it cost-effective for small transactions.
- Standard Charges for Larger Amounts: For amounts greater than KSh 101, the charges range from KSh 11.20 to a maximum of KSh 78, depending on the amount you are transferring.
The transfer process is seamless and can be completed within minutes, providing a reliable way to move money between your KCB account and your Mpesa wallet, especially when you need quick access to funds.
Contact Information for KCB
If you encounter any issues during the transfer process or have questions about KCB to Mpesa transactions, you can reach KCB through the following contact channels:
- Phone Numbers:
- 0711 087 000
- 0732 187 000
- +254 202 287 001
- Email:
contactcentre@kcbgroup.com
Transferring money from your KCB account to Mpesa is a straightforward process, whether you use the USSD code or the KCB Mobile App. With the competitive transfer charges, especially for low amounts, KCB offers an affordable and reliable service that allows customers to enjoy the convenience of mobile money.
