The Nairobi Expressway has transformed travel in Nairobi, offering quick and convenient access across its 27.1km stretch. Managed by MOJA Expressway, the road provides multiple toll payment methods, including cash, mobile money, Manual Toll Collection (MTC) cards, and Electronic Toll Collection (ETC) cards. These cards offer a smoother and more efficient toll payment experience compared to cash transactions.
In this article, we will guide you through the process of applying for both the ETC and MTC cards, making your travel on the Nairobi Expressway seamless.
1. Cash Payment
For those who prefer traditional payment methods, cash payments are accepted at entry toll points. After collecting a ticket upon entry, you pay the toll fee at the exit. However, during peak hours, this may not be the most time-efficient method due to potential waiting times.
2. Mobile Money (Mpesa)
Mpesa is another option available for toll payments, making it convenient for users familiar with mobile money transfers.
3. Manual Toll Collection (MTC) Card
The MTC card offers a hassle-free alternative to cash payments. It functions by tapping the card at entry and exit points to deduct the toll fee. This eliminates the need to carry physical cash, providing an efficient toll payment method.
4. Electronic Toll Collection (ETC) Card
The ETC card is the most efficient way to pay for tolls on the Nairobi Expressway. It requires the installation of an On-Board Unit (OBU) in your car, allowing for automatic recognition by cameras at the toll gates. This enables you to pass through without stopping, ensuring minimal delays during your journey.
Requirements for MTC and ETC Card Applications
For Individuals:
To apply for an ETC card for personal use, the following documents are required:
- Car logbook
- National ID card or passport
For Companies:
Corporate accounts require the following documents:
- Authorization letter
- Certificate of incorporation (copy)
- Company PIN certificate (copy)
- Vehicle logbook (copy)
- Contact person’s ID or passport (original and copy)
How To Apply For The Nairobi Expressway ETC Card
Here’s a step-by-step guide to apply for the ETC card:
- Visit the Nairobi Expressway Customer Page.
- Click on “Create Account.”
- Choose between ‘Individual’ or ‘Corporate’ Account.
- Complete the necessary information and click “Submit.”
- Enter the verification code sent via text message.
- Access your Profile Dashboard and click “Apply” for a new ETC.
- Fill in the required details and upload scanned copies of your ID/Passport and logbook.
- Choose your preferred installation center: Lavington or Mombasa Road.
- Visit the installation center and confirm submission of your online data.
- Sign documents and top up your account with funds.
- An agent will install the ETC unit on your car’s windshield and activate it using a handheld device.
- Pay a service charge of KES 1,000 (VAT inclusive).
- Purchase and load Toll Points into your OBU device. The minimum purchase is KES 2,000, valid for one year.
Your ETC card is now ready to use, providing a smooth, automated experience on the Nairobi Expressway.
How To Apply For The Nairobi Expressway MTC Card
Here’s how to apply for an MTC card:
- Visit the Nairobi Expressway Customer Page and click on “Create Account.”
- Choose between ‘Individual’ or ‘Corporate’ Account and fill in the required information.
- Click “Submit” and verify your identity with a text message verification code.
- Access your Profile Dashboard and click “Apply” for a new MTC card.
- Upload scanned copies of your ID/Passport and logbook.
- Choose your preferred installation center (Lavington or Mombasa Road).
- Visit the installation center to complete paperwork and top up your MTC card account.
- Pay a service charge of KES 1,000 (VAT inclusive).
- Purchase Toll Points with a minimum amount of KES 1,000. These Toll Points are valid for one year.
MOJA Expressway Contacts
For further assistance, you can reach MOJA Expressway through the following channels:
- Phone: 0111039777
- Email: customerservice@moja-expressway.com
Applying for an MTC or ETC card for the Nairobi Expressway is a straightforward process that enhances your travel experience by offering convenient and efficient toll payment options. With the cards in place, you can avoid the delays associated with cash payments and enjoy a seamless journey on the expressway.
