Finance & Investment

NCBA Bank Special Service Fees: Safe Deposit, Cheques, and More

NCBA ATM

Beyond standard banking services, NCBA Bank offers several specialized services, each with its own set of fees. This article highlights the charges associated with services such as safe deposit boxes, cheque book issuance, and other essential banking services.

Safe Deposit Boxes:

  • Annual Rental Fees:
    The rental fee for a safe deposit box at NCBA Bank ranges from KES 5,000 to KES 20,000 per year, depending on the size of the box. These boxes offer a secure place for storing valuables and important documents.
  • Charges for Lost Keys or Late Payments:
    In the event of a lost key, customers are charged KES 2,000 for a replacement. Late payment of rental fees incurs a penalty of 10% of the annual fee, emphasizing the importance of timely payments.

Cheque Book Issuance:

  • Fees for New and Replacement Cheque Books:
    NCBA Bank charges KES 500 for a standard cheque book and KES 1,000 for a premium cheque book with additional security features. Replacement cheque books cost the same as new ones and can be requested in case of loss or depletion.
  • Costs Associated with Dishonored Cheques:
    If a cheque is dishonored due to insufficient funds or other issues, the account holder is charged a penalty fee of KES 2,500. This fee is applied to cover the administrative costs associated with processing the dishonored cheque.

Other Fees:

  • Charges for Statements, Certificate of Balance, and Audit Confirmation:
    NCBA Bank provides account statements at a fee of KES 50 per page. A certificate of balance is available for KES 500, and audit confirmation letters are issued at a cost of KES 1,000.
  • Fees for Foreign Exchange Services:
    Customers engaging in foreign exchange transactions are charged a commission of 1% of the transaction amount. This fee applies to both currency conversion and international drafts.

Key Takeaways:
Understanding the fees associated with NCBA Bank’s special services can help customers budget more effectively. By being aware of these costs, customers can avoid unexpected charges and make the most of the services offered by the bank.