Legal & Regulatory

How to Apply for a Police Clearance Certificate in Kenya: A Step-by-Step Guide

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A Police Clearance Certificate, commonly known as a Certificate of Good Conduct, is a crucial document in Kenya. Whether you’re applying for a job, a visa, or even university admission, many institutions require proof of your criminal record status. The certificate is issued by the Directorate of Criminal Investigations (DCI) and can now be conveniently applied for online. This guide will walk you through the process of applying for a Police Clearance Certificate in Kenya step by step.

Understanding the Importance of a Police Clearance Certificate

A Police Clearance Certificate is a document issued by the Kenyan government to certify that an individual has no criminal record or has fulfilled the requirements of any legal issues they were involved in. It is often required for various purposes such as:

  • Job applications: Employers use it to assess the criminal background of prospective employees.
  • Immigration processes: Some countries require this document as part of visa applications.
  • Business licenses: Entrepreneurs may need it when registering companies or applying for certain licenses.

Obtaining this certificate can be a smooth process if done correctly, and the following sections will break down the application steps.

Step 1: Create an eCitizen Account

The first step in applying for a Police Clearance Certificate is to register for an eCitizen account, which is the official Kenyan government online services portal. If you already have an eCitizen account, you can skip this step.

  1. Visit the eCitizen website: Go to eCitizen Kenya and click on the “Create Account” option.
  2. Select account type: Choose the appropriate account type (usually “Citizens” for most applicants) and fill in the required personal information such as your ID number and email address.
  3. Verify your account: After entering your details, an activation link will be sent to your email. Click on it to verify your eCitizen account.

Step 2: Log in to Your eCitizen Account

Once your eCitizen account is active, log in using your ID number or email address and the password you created. After logging in, you’ll have access to various government services, including applications for a Police Clearance Certificate.

  1. Go to the “Directorate of Criminal Investigations” (DCI) service: On the dashboard, locate and click on the DCI tab, which will take you to the application page for the Police Clearance Certificate.
  2. Select the application for a Police Clearance Certificate: Click on the “Get Service” button to start the application process.

Step 3: Fill in the Application Form

The next step is filling out the application form with the required personal details.

  1. Personal details: Enter your full name, ID or passport number, phone number, and other required identification information.
  2. Reason for application: You will be asked to specify why you are applying for the Police Clearance Certificate. Common reasons include job applications, immigration purposes, and business registration.
  3. Upload supporting documents: If required, attach any supporting documents such as your passport photo. Ensure the photo is clear and meets the specifications provided.

Step 4: Pay the Application Fee

Once your application form is filled out, you will be directed to the payment section. The current fee for a Police Clearance Certificate in Kenya is Ksh 1,050.

  1. Payment options: You can pay using mobile money services like M-Pesa, a debit card, or a credit card. Follow the instructions provided for your selected payment method.
  2. Confirm payment: After completing the payment, you will receive a confirmation message. The payment receipt will also be available in your eCitizen account, which you should print out for future reference.

Step 5: Book Fingerprinting Appointment

After submitting your application and making the payment, the next step is to book an appointment for fingerprinting, which is a crucial part of the process.

  1. Choose a date and location: On the eCitizen platform, you’ll be prompted to select a date and location for your fingerprinting session. The Directorate of Criminal Investigations (DCI) offices in Nairobi are the main location for this, but there are other designated centers across Kenya.
  2. Print the C24 form: After booking the appointment, you will need to download and print the C24 form, which you must present during the fingerprinting session.

Step 6: Visit the DCI for Fingerprinting

On the date of your appointment, visit the DCI offices or the designated fingerprinting center. Ensure you carry the following documents:

  • Your original ID or passport
  • A printed copy of the C24 form
  • Your eCitizen payment receipt During the visit, your fingerprints will be taken manually or digitally, depending on the available equipment.

Step 7: Track Your Application Status

After completing the fingerprinting process, your application will be forwarded for processing. You can track the status of your application through your eCitizen account.

  1. Log in to eCitizen: Periodically log in to your eCitizen account and check under the DCI section for updates on your application status.
  2. Wait for processing: The process typically takes 1 to 2 weeks, but this may vary depending on the volume of applications at the time.

Step 8: Download Your Police Clearance Certificate

Once your application has been processed and approved, you will receive a notification via email and on the eCitizen portal. The notification will indicate that your Police Clearance Certificate is ready for download.

  1. Log in to eCitizen: Access your account and navigate to the DCI section where your certificate is stored.
  2. Download and print: You can download the certificate in PDF format and print it out for official use. Ensure the printed version is clear and of high quality.

Step 9: Validity and Renewal of Police Clearance Certificate

The Police Clearance Certificate is valid for one year from the date of issuance. If you need the certificate beyond this period, you will have to reapply following the same process. Remember that any criminal record acquired after the issuance of the certificate will not be reflected on the current certificate, hence the need for renewal when required.

Step 10: Final Thoughts

Applying for a Police Clearance Certificate in Kenya has become a streamlined and efficient process, thanks to the eCitizen platform. The ability to apply, pay, and track the status of the application online saves time and reduces the need for physical visits to government offices. Whether for employment, immigration, or business purposes, following this guide will help you navigate the process smoothly and ensure you receive your Police Clearance Certificate in a timely manner.

By adhering to the steps outlined above, you will be able to apply for a Police Clearance Certificate in Kenya with ease.