Lifestyle

How To Pay For Safaricom Home Fibre Via Mpesa: A Simple Guide

safaricom home fibre

Safaricom Home Fibre is the largest home internet provider in Kenya, offering fast, reliable, and unlimited internet access to homes across the country. Since its launch on March 15, 2015, Safaricom Home Fibre has become a household name, thanks to its dependable service and extensive network coverage. To access the service, simply dial *400# on your phone.

The service offers four main packages:

  • Bronze (8 Mbps) for KSh 2,999
  • Silver (20 Mbps) for KSh 4,100
  • Gold (40 Mbps) for KSh 6,299
  • Diamond (100 Mbps) for KSh 12,499

Each of these packages comes with a router that provides both wireless and LAN internet connections, with no installation charges, making it convenient and easy to get started.

How to Pay for Safaricom Home Fibre via Mpesa

Paying for Safaricom Home Fibre through Mpesa is a straightforward process. Below is a step-by-step guide on how to do it using the Paybill number 150501:

  1. Go to your Mpesa Menu
    Start by accessing the Mpesa menu on your mobile phone.
  2. Select Lipa na Mpesa
    Choose the “Lipa na Mpesa” option from the menu.
  3. Select Paybill
    Once you’re in Lipa na Mpesa, select “Paybill.”
  4. Enter the Business Number
    Key in 150501 as the business number.
  5. Enter Your Fibre Account Number
    Your Fibre account number is unique to your connection. You can find it on your router. Enter this number correctly.
  6. Enter the Amount You Wish to Pay
    Depending on the package you’re subscribed to, enter the appropriate amount (KSh 2,999, 4,100, 6,299, or 12,499).
  7. Enter Your Mpesa PIN
    Input your Mpesa PIN and confirm the transaction by pressing OK.
  8. Confirm Your Details
    Before finalizing, confirm that all the details (Business Number, Account Number, and Amount) are correct.
  9. Receive Confirmation
    Once the payment goes through, you will receive an SMS from Mpesa confirming the successful transaction.

Alternatively, you can pay for your subscription by dialing 4001# on your phone.

Important Note on Payment

Payment for Safaricom Home Fibre is required every 30 days in advance. Failure to pay on time will result in suspension of the service, and it will only be reactivated once the outstanding payment is made.

Safaricom Home Fibre Contacts

For any assistance or inquiries, you can reach Safaricom Home Fibre by sending an email to safaricomhome@safaricom.co.ke or by calling 400.

By following this guide, you can ensure a seamless payment process and enjoy uninterrupted internet service at home.