As of 2024, Safaricom Home Fibre continues to be the leading home internet provider in Kenya, with a strong market share of 35.5%, according to the latest report from the Communications Authority of Kenya. Since its launch on March 15, 2015, Safaricom Home Fibre has grown to serve 275,657 active subscribers, providing fast, reliable, and unlimited internet services for households across the country.
Safaricom offers four main Home Fibre packages, tailored to different needs and usage levels. Each package comes with a router for wireless and LAN connections, with no installation fees.
Safaricom Home Fibre Packages and Prices for 2024
Package | Speed | Price (KSh per month) |
---|---|---|
Bronze | 8 Mbps | KSh 2,999 |
Silver | 20 Mbps | KSh 4,100 |
Gold | 40 Mbps | KSh 6,299 |
Diamond | 100 Mbps | KSh 12,499 |
All these packages provide unlimited internet access, ensuring that users can enjoy seamless browsing, streaming, and working from the comfort of their homes. Safaricom Home Fibre is accessible by dialing *400# to get connected.
How to Pay for Safaricom Home Fibre via Mpesa
Paying for Safaricom Home Fibre is simple and convenient using Mpesa. Below is a quick guide on how to pay using the Paybill option:
- Go to your Mpesa Menu on your phone.
- Select Lipa na Mpesa.
- Choose Paybill.
- Enter 150501 as the Business Number.
- Input your Fibre account number (found on your router).
- Enter the amount corresponding to your package (KSh 2,999, 4,100, 6,299, or 12,499).
- Key in your Mpesa PIN and press OK.
- Confirm that all the details are correct and press OK.
- You will receive a confirmation SMS from Mpesa confirming your transaction.
Alternatively, you can make the payment by dialing *400*2# on your phone and following the prompts.
Safaricom Home Fibre Contacts
For any inquiries or assistance, you can reach Safaricom Home Fibre by:
- Sending an email to safaricomhome@safaricom.co.ke
- Calling 400
With its competitive packages and excellent customer service, Safaricom Home Fibre remains the top choice for home internet in Kenya.