Legal & Regulatory

How to Download a Certificate of Good Conduct in Kenya: A Step-by-Step Guide

Good conduct certificate

A Certificate of Good Conduct, also known as a Police Clearance Certificate, is an essential document that shows an individual’s criminal record status in Kenya. Many employers, government agencies, and educational institutions require this certificate to ensure that applicants do not have any criminal background.

In this article, we’ll walk you through the process of downloading and printing your certificate once it’s ready.

What Is a Certificate of Good Conduct?

A Certificate of Good Conduct serves as proof that you have no criminal convictions in Kenya. The document is issued by the Directorate of Criminal Investigations (DCI) and is based on a thorough background check that involves the cross-checking of your fingerprints against criminal databases. The certificate typically takes 1-2 weeks to process after your fingerprints are taken.

It costs Kshs 1,050, which includes Kshs 1,000 for the certificate and a Kshs 50 convenience fee.

Who Can Apply for a Certificate of Good Conduct?

The following individuals are eligible to apply:

  1. Kenyan citizens residing in the country.
  2. Kenyan citizens residing abroad.
  3. Foreign citizens residing in Kenya who are not classified as aliens or refugees.
  4. Foreign citizens classified as aliens or refugees in Kenya.

How to Download a Certificate of Good Conduct in Kenya

Once your application is processed and the certificate is ready, follow these simple steps to download or print it:

Step 1: Log in to the eCitizen Portal

Visit the eCitizen portal and log in using your credentials. If you don’t have an account, you’ll need to create one by registering with your personal details.

Step 2: Access the DCI Services Section

Once logged in, navigate to the Directorate of Criminal Investigations (DCI) services. This section is where you can track your application for the Certificate of Good Conduct.

  • Click on the Get Services button under the DCI services section.

Step 3: Check Recent Applications

Go to the Recent Applications section of the DCI services. This section displays all your past and pending applications.

Step 4: Generate Certificate PIN

Once the certificate has been processed and is ready for download, you will see an option to Generate Certificate PIN NIL.

Step 5: Click on the Reference Number

You will be provided with a reference number that starts with PCC (Police Clearance Certificate). Click on this reference number to access your certificate.

Step 6: Download or Print

Finally, you can choose to either download the certificate as a file or directly print it. Make sure you have a stable internet connection to avoid any interruptions.

Conclusion

Obtaining a Certificate of Good Conduct in Kenya has become a straightforward process thanks to the eCitizen platform. By following the steps outlined above, you can easily download or print your certificate once it’s ready. This document is essential for job applications, travel, and other official processes, so it’s important to follow the correct procedures to avoid delays.