Airtel Money has revolutionized financial transactions in Kenya, offering a secure and convenient mobile money service. As the second-largest mobile money service provider after Mpesa, Airtel Money enables Kenyans to deposit, transfer, and withdraw cash through its agent network. Becoming an Airtel Money agent presents a lucrative business opportunity, as agents earn commissions for every transaction they facilitate. If you’re interested in joining this growing network, this guide will walk you through the steps and requirements to become an Airtel Money agent in Kenya.
Airtel Money Agent Requirements
Airtel Kenya has set specific requirements to ensure its agent network maintains high standards. The eligibility criteria vary depending on the type of business entity—whether you are applying as a sole proprietor, partnership, or limited liability company.
1. Requirements for Sole Proprietorships or Partnerships
To apply as an individual or in partnership, you will need the following:
- Certified Business Name Registration: A legal certificate that proves your business is registered.
- Certified Copy of KRA PIN Certificate: This tax document from the Kenya Revenue Authority is mandatory for all businesses.
- Colored Passport Photo: A clear photo of the business owner(s) is required.
- Valid Business Trading License: You must have a business permit from your local government.
- VAT Certificate (if applicable): If your business is VAT registered, a certified VAT certificate is required.
- Business Email Address: A functional email to facilitate communication.
- Operational Float: At least Ksh 15,000 per outlet to ensure transactions can be processed.
- Outlets: The business must have at least one or two physical locations for operations.
- National ID or Passport: For identification of the owner(s).
- Airtel Money Retail Outlet Application Form: This form can be downloaded from the official Airtel Kenya website, filled out, and submitted.
2. Requirements for Limited Liability Companies
For limited companies, the following documentation is required:
- VAT Certificate (if applicable): A certified VAT certificate for tax compliance.
- Incorporation Certificate: Proof that the company is legally registered with the Kenyan government.
- KRA PIN Certificate: A certified copy of the company’s KRA PIN.
- Valid Business Trading License: A current business permit for the company.
- Company Email Address: A functional email address to handle communication.
- National ID or Passport Copies: At least two directors need to provide identification.
- Operational Float: Each outlet must have at least Ksh 15,000 to process transactions.
- Outlets: The company should operate at least one or two outlets.
- Colored Passport Photos: At least two directors must provide colored passport photos.
- Airtel Money Retail Outlet Application Form: Download the form from Airtel’s website, fill it out, and submit it as part of your application.
Airtel Money Application Process
Now that you understand the requirements, here are the steps to follow in applying to become an Airtel Money agent:
1. Visit Airtel Kenya Retail Shop or Dealer Outlet
Start by visiting your nearest Airtel Kenya retail shop or dealer outlet. Request the Airtel Money Agent Application Form from the staff.
2. Complete the Application Form
Fill in the application form with accurate details. Make sure all the information provided is relevant and up to date.
3. Attach Required Documents
Ensure that all necessary documents, based on your business type, are attached to the application. These documents will be used to verify your business and establish credibility.
4. Submit Your Application
Submit the completed application form along with the attached documents to the Airtel Kenya retail shop or dealer outlet where you obtained the form.
5. Await Feedback
After submitting your application, Airtel Kenya will review it. The review process might take several weeks, so be patient.
6. Notification of Outcome
You will receive a notification via the phone number you provided in the application form. Airtel will inform you whether your application was successful and provide instructions on the next steps if approved.
Airtel Money Contacts For Assistance
If you have any questions or need assistance with the application process, you can reach Airtel’s customer care team using the following contact details:
- Phone: Dial 100 or 0733 100 100
- Email: customerservice@ke.airtel.com
Becoming an Airtel Money agent provides an excellent business opportunity, allowing you to earn commissions while serving your local community with secure and reliable mobile money services. Follow the steps above to join the growing network of Airtel Money agents in Kenya.
