With the rise of mobile banking in Kenya, the convenience of transacting on the go has become a preferred choice for many. One such solution is MCo-op Cash, a mobile banking service by Cooperative Bank. MCo-op Cash allows customers to carry out a wide range of transactions, from paying bills to transferring money, without visiting a physical bank branch.
In this article, we’ll guide you through the process of registering for MCo-op Cash, highlight the services available through the platform, and explain the various registration methods.
Services You Can Access through MCo-op Cash
Once registered for MCo-op Cash, you can access the following services:
- Access or Pay Loans: Manage your Cooperative Bank loans directly through the app.
- Buy Airtime: Purchase airtime for any network in Kenya.
- Check Account Balance: Stay updated on your account balance at any time.
- View Statements: Access mini statements to keep track of your account transactions.
- Pay Bills: Pay for services like DSTV, KPLC, KRA, rent, and school fees.
- Save and Deposit Money: Easily manage your savings.
- Transfer Money: Send funds to other Co-op Bank accounts, SACCO accounts, MCo-op Cash accounts, or mobile wallets like M-Pesa.
- Withdraw Cash: Withdraw funds from Co-op Bank ATMs or MCo-op agents.
- Buy and Transfer Shares: Manage your Cooperative Bank shares directly through the platform.
- Send Money to Financial Institutions: Share payslips and send funds to banks or SACCOs.
How to Register for MCo-op Cash
MCo-op Cash offers three convenient methods for registration: USSD, online banking, and the MCo-op Cash mobile app.
1. Register Using the USSD Code *667#
The simplest way to register for MCo-op Cash is through USSD, accessible from any mobile phone:
- Dial *667# on your Safaricom line.
- Choose your preferred language: English or Swahili.
- Enter your surname as it appears on your ID or passport.
- Provide your other names and your ID or passport number.
- Confirm if you already have a Cooperative Bank account by selecting “Yes.”
- Accept the MCo-op Cash terms and conditions to complete your registration.
Upon successful registration, you will receive an SMS with your PIN. Top up your MCo-op Cash account to fully activate your mobile banking account. If you wish to link your account to your Co-op savings, business, or salary account, you will need to visit the nearest Cooperative Bank branch.
2. Register for MCo-op Cash Online
You can also register for MCo-op Cash through Cooperative Bank’s online platform by following these steps:
- Visit onlinebanking.co-opbank.co.ke and navigate to the “Personal Internet Banking” section.
- Click the “Register” button at the top right of the page.
- Fill in your details, including full name, date of birth, gender, phone number, email address, and ID/passport number.
- Confirm your details and accept the terms and conditions.
- Provide your Co-op ATM card details for verification (card number, PIN, and expiry date).
- You will receive a 6-digit confirmation code via SMS and email. Enter this code to proceed.
- Create a unique username and password and set up a secure image and phrase.
- Select and answer three security questions for added protection.
- A verification email will be sent to you. Click the activation link to confirm your profile.
Once registered, you can log into your account using your new username and password to access all MCo-op Cash services.
3. Registration Through the MCo-op Cash App
The MCo-op Cash app provides another method for accessing mobile banking services. Available on both Android and iOS, follow these steps to register:
- Download the App: Go to Google Play Store or Apple App Store and download the MCo-op Cash app.
- Activation Option 1: Visit a Co-op Bank Branch:
- Visit any Co-op Bank branch with your ID or passport.
- Request to link your account to the MCo-op Cash app.
- You will receive an activation PIN via SMS to use when logging in for the first time.
- Upon logging in, change your PIN for added security.
- Activation Option 2: Use USSD Code *667#:
- Dial *667# on your phone.
- Select option 98 for “More Services.”
- Choose option 16 for “Other Services.”
- Select option 7 to activate the MCo-op Cash app.
- Confirm activation by selecting 1 for “Yes.”
- You will receive a confirmation message that the app is now active.
Cooperative Bank Contact Information
For further inquiries or support regarding MCo-op Cash, you can reach Cooperative Bank through the following contact details:
- Phone Number: +254 703 027 000
- Email: customerservice@co-opbank.co.ke
MCo-op Cash provides a convenient, secure, and efficient way to manage your finances with Cooperative Bank. Whether you want to pay bills, transfer money, or manage your savings, the registration process is simple and can be done through USSD, online, or via the mobile app. By registering for MCo-op Cash, you can enjoy seamless banking services, anytime and anywhere.