Telkom Kenya, established in April 1999, is one of the country’s leading telecommunications operators. It provides integrated solutions to individuals, SMEs, government, and large corporations. Telkom’s suite of services includes voice, data, connectivity, digital financial services, and network services, making it a crucial player in Kenya’s tech infrastructure.
Over the years, Telkom Kenya has established numerous branches across the country to ensure seamless service delivery and enhanced customer support. Below is a comprehensive list of Telkom Kenya shops, categorized by region, where customers can access services such as SIM card replacement, mobile device purchases, bill payments, and other telecom services.
Nairobi Branches
- Head Office
- Location: Telkom Plaza, Ralph Bunche Road
- Contact: 020 495 2000
- JKIA- Terminal 1E Shop
- Location: Arrival Terminal 1E
- Contact: 020 495 2935
- JKIA- Terminal 1A Shop
- Contact: 0204 952 934
- Two Rivers Shop
- Location: Two Rivers Mall, Ground Floor, Opposite Healthy U Shop
- Contact: 0204 952 926
- T-Mall Shop
- Location: T-Mall, Ground Floor, Off Lang’ata Road/Mbagathi Way Roundabout
- Contact: 0204 952 931
- Lavington Shop
- Location: Muthangari Exchange, Lavington
- Contact: 0204 952 924
- Galleria Shop
- Location: Galleria Shopping Mall, Karen
- Contact: 0204 952 929
- Prestige Shop
- Location: Prestige Mall, Ngong Road
- Contact: 0204 952 922
- Jamhuri Shop
- Location: Ngong Road
- Contact: 020 495 2923
- Village Market Shop
- Location: Village Market, Next to Food Court
- Contact: 020 495 2916
- TRM Shop
- Location: TRM Mall, Thika Road
- Contact: 020 495 2969
- Sarit Centre Shop
- Location: Sarit Centre, Ground Floor
- Contact: 020 495 2925
- Embakasi Shop
- Location: Kenol Petrol Station, Embakasi
- Contact: 020 495 2991
- Gateway Mall Shop
- Location: Gateway Mall, Mombasa Road
- Contact: 020 495 2933
- Capital Centre Shop
- Location: Capital Centre, Mombasa Road
- Contact: 020 495 2901
- Buruburu Shop
- Location: Buruburu/Kariobangi Exchange
- Contact: 020 495 2909
- Eastleigh Shop
- Location: Next to Superloaf Bakery, 3rd Street
- Contact: 020 495 2968
- Industrial Area Shop
- Location: Dar-es-salaam Road
- Contact: 020 495 2917
- Rongai Shop
- Location: Next to Tuskys Supermarket
- Contact: 020 495 2930
- Greenspan Mall Shop
- Location: Greenspan Mall, Donholm
- Contact: 020 495 2930
Central Branches
- Kiambu Shop
- Location: Adjacent to Ministry of Information, Opposite Davis & Shirtliff
- Contact: 0775 322 208
- Kikuyu Shop
- Location: Telkom Exchange Building, Kikuyu-Nderi Road
- Contact: 0204 952 928
- Embu Shop
- Location: Kubukubu Road, Opposite Maguna Andu Supermarket
- Contact: 0204 952 959
- Meru Shop
- Location: Telephone House, Nanyuki Highway
- Contact: 0204 952 954
- Ananas Mall Shop
- Location: Ananas Mall, Garissa Road
- Contact: 0204 952 963
- Thika Shop
- Location: Telephone House, Commercial Street
- Contact: 0204 952 962
- Nanyuki Shop
- Location: Nanyuki Nakumatt Building, 1st Floor
- Contact: 0204 952 961
- Nyeri Shop
- Location: Inside Naivas Supermarket
- Contact: 0204 952 960
Eastern Branches
- Machakos Shop
- Location: Machakos Telkom Building, Next to Barclays
- Contact: 0204 952 966
- Wajir Shop
- Location: Wajir Telkom Yard
- Contact: 0204 952 965
- Garissa Shop
- Location: Maendeleo Plaza, Harambee Avenue
- Contact: 0204 952 964
Coast Branches
- Mtwapa Shop
- Location: Next to Swedish Hospital, Mtwapa Post Office
- Contact: 0204 952 971
- Mombasa Shop
- Location: Telephone House, Moi Avenue
- Contact: 0204 952 941
- Voi Shop
- Location: Voi Exchange, Posta Road
- Contact: 0204 952 940
- Majengo Shop
- Location: Next to Habo Agencies, Kenyatta Avenue
- Contact: 0204 952 970
- Nyali Shop
- Location: Nakumatt Nyali Mall
- Contact: 0204 952 939
- Lamu Shop
- Location: Mkunguni Square, Next to Lamu Museum
- Contact: 0204 952 938
- Kilifi Shop
- Location: Telephone House, Opposite Star Petrol Station
- Contact: 0204 952 937
- Malindi Shop
- Location: Telephone House, Kenyatta Road
- Contact: 0204 952 936
- Diani Mall Shop
- Location: Centre Point Complex, Beach Road
- Contact: 0204 952 942
Rift Valley Branches
- Naivasha Shop
- Location: Next to Telephone House
- Contact: 0204 952 951
- Nakuru Shop
- Location: Telephone House, Moi Road
- Contact: 0204 952 950
- Narok Shop
- Location: Inside Naivas Building, Njoro Road
- Contact: 0204 952 953
- Kericho Shop
- Location: Telkom House, Temple Road
- Contact: 0204 952 952
North Rift Branches
- Kitale Shop
- Location: Telephone House, Kitale Posta Road
- Contact: 0204 952 944
- Eldoret Shop
- Location: Telephone House, Kenyatta Street
- Contact: 0204 952 943
- Rupas Shop
- Location: Rupas Mall, Eldoret
- Contact: 0204 952 967
Nyanza Branches
- Kisumu Shop
- Location: Kisumu Telephone House, Oginga Odinga Street
- Contact: 0204 952 947
- Kisii Shop
- Location: Kisii Hospital Road, Opposite Police Station
- Contact: 0204 952 949
- Bungoma Shop
- Location: Bungoma Telephone House, Next to Huduma Centre
- Contact: 0204 952 946
- Homabay Shop
- Location: Homabay Exchange, Next to Posta/Huduma Centre
- Contact: 0204 952 980
- Kakamega Shop
- Location: Kakamega Telephone House, Next to Huduma Centre
- Contact: 0204 952 945
Telkom Kenya’s presence across the country reflects its commitment to providing services close to where people live and work. By strategically situating its shops in various counties, Telkom Kenya ensures easy access to its services, helping individuals and businesses stay connected efficiently. Whether you’re in the heart of Nairobi or in a regional town, a Telkom shop is always nearby for any telecom assistance you may need.
