In recent years, Kenya’s financial technology sector has seen significant growth, with numerous companies authorized by the Central Bank of Kenya (CBK) to facilitate and innovate payment services. Here is an in-depth look at some of the leading licensed Payment Service Providers (PSPs) , offering insights into the services they provide, the institutions behind them, and their impact on Kenya’s digital economy.
Why Payment Service Providers (PSPs) Matter in Kenya
Kenya has long been a leader in mobile money and digital payments, with platforms like M-Pesa revolutionizing financial inclusion. PSPs play a crucial role in enabling seamless, secure, and scalable payment solutions, which empower businesses and individuals alike. The CBK oversees the licensing of these providers, ensuring they meet regulatory standards and provide safe, reliable services. PSPs cater to various sectors, including e-commerce, parking, utility payments, and person-to-person transfers.
Here’s a complete list of CBK-approved PSPs, detailing their services, locations, and key contacts.
1. Safaricom PLC
- Services: Mobile money payments – issue, process, store, and facilitate.
- Address: Safaricom House, Waiyaki Way, Westlands, Nairobi.
- Contact: Website, +254722003272
- CEO: Mr. Peter Ndegwa
2. Airtel Money Kenya Limited
- Services: Mobile money payments – issue, process, store, and facilitate.
- Address: Parkside Towers, Mombasa Road, Nairobi.
- Contact: Website, +254733475220
- Managing Director: Ms. Anne Kinuthia-Otieno
3. Telkom Kenya Limited
- Services: Mobile money payments – issue, process, store, and facilitate.
- Address: Telkom Plaza, Ralph Bunche Road, Nairobi.
- Contact: Website, +254204952000
- CEO: Mr. Mugo Kibati
4. Viewtech Limited
- Services: Mobile money payments – issue, process, store, and facilitate.
- Address: View Park Towers, Utalii Lane, Nairobi.
- Contact: Website, +254725222221
- CEO: Mr. Dennis Githui
5. Finserve Africa Limited
- Services: Mobile money payments and merchant payment processing platform.
- Address: Equity Centre, Hospital Road, Nairobi.
- Contact: Website, +254766000200
- Acting MD: Mr. Alvin Okari
6. Web Tribe Limited (JamboPay)
- Services: Mobile money payments and merchant payment processing platform.
- Address: View Park Towers, Monrovia Street, Nairobi.
- Contact: Website, +254202220544
- CEO: Mr. Danson Muchemi
7. Cellulant Kenya Limited
- Services: Mobile money payments and merchant payment processing platform.
- Address: Vienna Court, West Wing, State House Crescent Road, Nairobi.
- Contact: Website, +254202606696
- CEO: Ms. Faith Nkatha Gitonga
8. Pesapal Limited
- Services: Mobile money payments and merchant payment processing platform.
- Address: No. 2 Dagoretti Lane, off Naivasha Road, Nairobi.
- Contact: Website, +254709219000
- CEO: Mr. Agosta Liko
9. Loop Payco Limited
- Services: Mobile money payments and merchant payment processing platform.
- Address: The Promenade Building, General Mathenge Drive, Nairobi.
- Contact: Website, +254709714444
- CEO: Mr. Eric Muriuki Njagi
10. Kenya Airports Parking Services (KAPS) Limited
- Services: Parking payments via mobile money and prepaid cards.
- Address: KAPS House, Kindaruma Lane, Nairobi.
- Contact: Website, +254709899000
- MD: Mr. Bonnyventure Ngala Saronge
11. Fivespot Kenya Limited (iPay Africa)
- Services: Merchant payment processing platform.
- Address: Sifa Towers, Ring Road Kilimani, Nairobi.
- Contact: Website, +254207655555
- CEO: Mr. Philip Nyamwaya
12. Craft Silicon Limited
- Services: Merchant payment processing platform.
- Address: Craft Silicon Campus, Musa Gitau Road, Nairobi.
- Contact: Website, +254709044444
- CEO: Mr. Dhimant Shah
13. Virtual Pay International Limited
- Services: Merchant payment processing platform.
- Address: Thorn Tree, Kabarsiran Avenue, Nairobi.
- Contact: Website, +254756411826
- CEO: Mr. David Morema Obangi
14. Direct Pay Limited
- Services: Merchant payment processing platform.
- Address: Avenue 5 Building, Rose Avenue, Nairobi.
- Contact: Website, +254709947947
- CEO: Mr. Eran Feinstein
15. Pesawise Services Limited
- Services: Merchant payment processing platform.
- Address: Park Place Building, 2nd Parklands Avenue, Nairobi.
- Contact: Website, +254207903793
- CEO: Mr. Jamal Khan
16. Paystack Payments Kenya Limited
- Services: Merchant payment processing platform.
- Address: Doctors Park, Third Parklands Avenue, Nairobi.
- Contact: Website, +254711577577
- CEO: Vikaran Singh Ubhi
17. Wakandi Kenya Limited
- Services: Payment processing platform for SACCOS and financial groups.
- Address: One Africa Place, Waiyaki Way, Nairobi.
- Contact: info@wakandi.ke, +254733630001
- Country Manager: Kavit Bhakoo
18. DLocal Payments Kenya Limited
- Services: Merchant payment processing platform.
- Address: Eden Square Building, Westlands, Nairobi.
- Contact: Website, +254734575500
- Country Manager: Ferdinard Wambua
19. Pesaflow Limited
- Services: Merchant payment processing platform.
- Address: 13 Jacaranda Avenue, Lavington, Nairobi.
- Contact: Website, +254207903260
- CEO: Mr. Larry Ochieng Agoro
20. Kenya Commerce Exchange Service Bureau (KENEX)
- Services: Payment platform for banks.
- Address: Fortis Tower, Westlands, Nairobi.
- Contact: Website, +254204445354
- MD: Mr. Prakasam Vasu
21. Interswitch East Africa (Kenya) Limited
- Services: Infrastructure for payment services.
- Address: Orbit Place, Chiromo Lane, Westlands, Nairobi.
- Contact: Website, +254703053000
- Country GM: Ms. Romana Rajput
22. Kenswitch Limited
- Services: Infrastructure for payment services.
- Address: Pitman House, Jakaya Kikwete Road, Milimani, Nairobi.
- Contact: Website, +254725232244
- MD: Ms. Karimi Ithau
23. Integrated Payment Services Limited
- Services: Infrastructure for payment services.
- Address: International House, Mama Ngina Street, Nairobi.
- Contact: Website, +254709485000
- CEO: Mr. Gituku Kirika
This list reflects Kenya’s vibrant fintech environment, with each provider bringing unique services to the market. From mobile money leaders to merchant-focused platforms, these authorized PSPs cater to a wide variety of needs, ensuring that Kenya remains at the forefront of digital payments innovation in Africa.