If you are in Kenya and need services related to motor vehicles or driving licenses, the National Transport and Safety Authority (NTSA) offers a wide range of services to simplify your needs. From motor vehicle registration to driving school management, NTSA has laid out clear communication channels that you can use to access their services. Here’s how you can reach them for different inquiries and support.
1. Motor Vehicle Registration Services
If you’re handling tasks like vehicle registration, transfer of ownership, or need to check the status of your number plate application, NTSA has you covered. These services are key to ensuring your vehicle is legally recognized on Kenyan roads.
- Key Services:
- Motor vehicle registration
- Ownership transfer status
- Number plate application status
- Vehicle update/migration
- Contact Email: mvenquiries@ntsa.go.ke
2. PSV and Driving License Services
Whether you’re a public service vehicle (PSV) operator or a private driver, you might need assistance with your smart driving license, PSV badge, or Sacco registration. NTSA provides support for these and related services, helping drivers stay compliant with the law.
- Key Services:
- Smart driving license (DL) inquiries and status checks
- DL record updates
- PSV badge and Sacco inquiries
- RSL/TSL support
- Contact Email: dlqueries@ntsa.go.ke
3. Driving School Management
For those managing or attending driving schools, NTSA offers services related to school registration, revalidation, and driver testing. Whether you’re booking a test or seeking approval for a driving school, their dedicated team is ready to assist.
- Key Services:
- Driving school registration and revalidation
- PDL (Provisional Driving License) application support
- Driver test booking and updates
- DL Class endorsement
- Contact Email: dsmaqueries@ntsa.go.ke
4. Official Correspondence
NTSA also handles a variety of general inquiries through their official correspondence channel. If you have concerns or requests not covered by the specific services above, this is the channel to use.
- Contact Email: info@ntsa.go.ke
5. Contact Center
For general service support and inquiries, NTSA provides a phone line to assist the public with any questions they might have. Whether you are facing technical challenges on the NTSA TIMS platform or have urgent inquiries, the contact center will guide you through the necessary steps.
- Contact Number: 0709932300
Why You Should Keep These Contacts Handy
Dealing with vehicle registration, ownership transfers, and license updates can often be a time-consuming process. By directly contacting NTSA using the correct emails and phone numbers, you can expedite your requests and get real-time assistance. Whether you are a vehicle owner, a public service driver, or a driving school administrator, NTSA has streamlined their services to enhance convenience and compliance across the board.
Knowing how to quickly and efficiently reach NTSA for your motor vehicle, driving license, and driving school needs can save you time and stress. By using the provided communication channels, you’ll ensure your queries are handled promptly, allowing you to focus on what matters most—getting on the road safely and legally.
For more updates on NTSA services and road safety guidelines, visit their website or follow them on their social media platforms.
