In emergency situations, swift access to medical care is crucial, and ambulance services play a vital role in ensuring patients receive timely assistance. Kenya boasts several ambulance service providers offering responsive and state-of-the-art emergency care across the country. From advanced life support (ALS) vehicles to basic life support (BLS) ambulances, these services ensure that patients are stabilized and transported to healthcare facilities for further treatment.
This guide highlights the best ambulance services in Kenya based on accessibility, professionalism, and quality of care.
1. Critical Care Ambulance Services Limited
Critical Care Ambulance Services is one of Kenya’s leading emergency medical service providers. They offer round-the-clock ambulance services equipped with Advanced Cardiac Life Support (ACLS) systems, ensuring patients receive the highest level of pre-hospital care. Their team of experienced paramedics and emergency medical technicians (EMTs) is trained to handle critical emergencies such as accidents, cardiac arrests, and trauma cases. The company also provides safety, fire protection, and first aid services nationwide.
Hotline Numbers: 0716 400 500, 0728 918 000, 0735 844 904
2. OCOA Ambulance Service
OCOA Ambulance is known for its timely and professional pre-hospital care. The service prioritizes stabilizing critically ill or injured patients before transferring them to appropriate medical facilities. OCOA’s ambulances are equipped with both basic and advanced life support systems, and they operate with a well-trained team ready to provide emergency care in various locations across Kenya.
Contact: 0758 692 000
Email: admin@ocoambulance.co.ke
3. Josmori Ambulance
Josmori Ambulance is a highly regarded provider of medical transportation services throughout Kenya. They are praised for their compassionate care and prompt response to emergencies. Whether responding to road accidents or transporting patients requiring critical medical attention, Josmori’s ambulances are equipped with all the necessary medical equipment to provide immediate care.
Contact: 0700 767 664
4. E-Plus Kenya
As a subsidiary of the Kenya Red Cross Society, E-Plus Kenya provides comprehensive emergency medical services, including ambulance evacuations and advanced pre-hospital care. E-Plus has an extensive network of ambulances that cover most regions of Kenya, and their team of paramedics is available 24/7 to respond to medical emergencies. Their focus on quality service, combined with affordability, makes them one of the top choices for ambulance services in the country.
Contacts: 0700 395 395, 0738 395 395
Email: info@eplus.co.ke
5. Sayyida Fatimah Hospital Ambulance Service
Located in Mombasa, Sayyida Fatimah Hospital offers reliable ambulance services to residents of the coastal city and its surrounding areas. Their ambulances are available 24/7 to respond to medical emergencies, ensuring patients receive rapid care and transport to the hospital. Their team is trained to handle various emergencies, including trauma, cardiac, and maternity cases.
Contact: 0729 410 016
6. AMREF Flying Doctors
AMREF Flying Doctors is a renowned air ambulance service provider in Africa, but they also operate advanced life support ground ambulances across Kenya. With a 24/7 emergency control center, AMREF is well-positioned to respond swiftly to medical emergencies, especially in remote and difficult-to-reach areas. Their ambulances are equipped with advanced life support systems, and their medical staff are trained to handle a variety of critical cases, including trauma and neonatal care.
Emergency Number: +254 20 699 2299
7. Ivory Health Solutions
Ivory Health Solutions is a prominent provider of ambulance services in Nairobi County and the surrounding areas. They specialize in ground ambulance services and are equipped to offer both basic and advanced life support care. Ivory Health Solutions’ ambulances are staffed by experienced medical personnel and are available 24/7 to respond to emergencies in a timely manner.
Contacts: 0726 998 880, 0786 998 880
8. St John Ambulance Kenya
St John Ambulance is one of the oldest and most respected ambulance services in Kenya, with a long history of providing emergency medical care. They operate across the country, offering 24/7 emergency response to accidents, medical emergencies, and disaster situations. St John Ambulance is also actively involved in first aid training and public health campaigns, making them a cornerstone of emergency medical services in Kenya.
Contacts: 0721 225 285, 0721 611 555
9. AAR Healthcare Ambulance Services
AAR Healthcare is one of the leading private healthcare providers in East Africa. They offer standby ambulance services for emergencies, ensuring patients are transported to healthcare facilities quickly and safely. AAR’s ambulances are fitted with life-saving equipment, and their team of EMTs and paramedics is well-trained to handle a variety of medical emergencies. Their service is available across Kenya.
Contacts: 0725 225 225, 0734 225 225
Email: clientservice.ke@aar-healthcare.com
10. Avenue Rescue Services
Avenue Rescue is a reliable provider of emergency medical transportation and pre-hospital care in Nairobi and Kisumu. Their ambulances are staffed with qualified medical personnel and are equipped to handle advanced medical emergencies. Avenue Rescue also provides medical taxi services, making it easier for patients with non-emergency needs to access healthcare facilities. Their affordability and quick response make them a popular choice for emergency and non-emergency medical transport.
Contacts: 0711 060 000, 0732 175 000
Email: admin@avenuehealthcare.com
Importance of Ambulance Services in Kenya
In Kenya, ambulance services play a crucial role in bridging the gap between accident scenes or homes and healthcare facilities. With rising road accidents, medical emergencies, and the need for quick access to healthcare, ambulance services have become indispensable. The best ambulance service providers are those that offer 24/7 availability, quick response times, and well-equipped vehicles capable of providing both basic and advanced life support.
These services are not only essential for urban areas but also for rural and hard-to-reach locations, where access to emergency care can be limited. The growing network of ambulance providers in Kenya ensures that citizens and visitors alike have access to life-saving medical care when it matters most.
Whether it’s responding to road traffic accidents, cardiac emergencies, or trauma cases, the availability of high-quality ambulance services is critical in saving lives. Kenya’s best ambulance service providers—such as Critical Care Ambulance Services, E-Plus Kenya, and AMREF Flying Doctors—are at the forefront of offering professional and timely medical transport, ensuring that patients receive the care they need as quickly as possible. With the options listed above, Kenyans can rest assured that reliable emergency care is never too far away.
