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Full List of New Batches Paid by HELB This Week: How to Withdraw from Surepay to M-PESA

  • BY waceke
  • October 18, 2024
Kenyan woman using phone

The Higher Education Loans Board (HELB) in Kenya provides financial support to students enrolled in higher learning institutions. Once a student’s loan application is approved, HELB disburses the funds through a secure platform called SurePay. For students looking to withdraw their HELB funds from their M-PESA wallet, understanding the batch payment process and withdrawal steps is crucial. This article provides an updated list of paid HELB batches, and a detailed guide on how to access and withdraw these funds using the SurePay platform.

List of Confirmed HELB Paid Batches

The HELB has recently processed and paid out the following batch numbers this week:

  • HELB Batch 5795
  • HELB Batch 5821
  • HELB Batch 5823
  • HELB Batch 5824
  • HELB Batch 5840
  • HELB Batch 5842
  • HELB Batch 5846
  • HELB Batch 5847
  • HELB Batch 5863
  • HELB Batch 5891

Students who are part of these batches should have received notifications regarding the disbursement of their funds and can proceed with the withdrawal process through SurePay.

How HELB Disbursement Works

Once a student’s loan application is approved by HELB, the disbursement process begins. Here’s a step-by-step breakdown of how the funds are transferred from HELB to the student’s M-PESA account:

  1. Notification of Disbursement: After HELB processes and approves your loan, you will receive an SMS notification from SurePay. The initial message reads, “Hi [Your Name], welcome to SurePay. You have been added as a Beneficiary by Higher Education Loans Board.” This message confirms that you are now part of the SurePay system and eligible to receive funds.
  2. Funds Credited to HELB M-PESA Wallet: Shortly afterward, you will receive a second SMS from SurePay, indicating the amount deposited into your HELB M-PESA Wallet. The message might say, “You have received Ksh. [Amount] from Higher Education Loans Board for Upkeep. New balance is Ksh. [New Balance].”
  3. Accessing the Funds via USSD Code: To withdraw these funds into your M-PESA account, dial *642# on your phone. This USSD code is specific to SurePay and allows you to interact with your HELB M-PESA Wallet.
  4. Register and Set Up Your Wallet: If it’s your first time using the SurePay system, you’ll be prompted to register and create a PIN. This step is essential for ensuring the security of your wallet and preventing unauthorized access.
  5. Withdrawing to M-PESA: Once registered, log in by dialing *642# and enter your PIN. Navigate to the “Withdraw Funds” option and select “Upkeep.” Enter the amount you wish to transfer to your M-PESA account and confirm the transaction by entering your M-PESA PIN. The funds will then be transferred directly to your M-PESA account.
  6. Confirmation: After the withdrawal, you’ll receive a confirmation SMS from M-PESA indicating that the funds have been successfully credited to your account.

Common Challenges and Tips for HELB Beneficiaries

  1. Delayed Disbursement Notifications: Some students may experience delays in receiving the SurePay notifications. In such cases, it is advisable to be patient and monitor your SMS alerts closely, as the transfer can sometimes take a few days.
  2. Incorrect USSD Codes: Ensure that you use the correct USSD code (*642#) when accessing your HELB M-PESA Wallet. Using an incorrect code may result in errors or failed transactions.
  3. Forgotten PIN: If you forget your SurePay wallet PIN, use the “Forgot PIN” option in the USSD menu to reset it. Follow the prompts to secure your wallet and regain access to your funds.
  4. Check for Batch Payments Regularly: HELB disburses funds in batches, and knowing when your batch has been paid can help you plan your finances better. Regularly check online or through HELB’s communication channels to see if your batch has been disbursed.

Navigating the HELB loan disbursement and withdrawal process is straightforward when you know the steps. With the list of confirmed HELB batches and the outlined process for withdrawing funds from M-PESA to SurePay, students can efficiently access their financial support. Staying updated on batch payments and following the correct withdrawal procedures ensures that students can focus on their studies without financial concerns.

For more information or support with your HELB loan, visit the official HELB website or contact their customer service for assistance.