The tourism industry in Kenya is a significant contributor to the country’s economy, and businesses involved in this sector are required to pay a 2% Tourism Levy. This levy is used to support various initiatives aimed at promoting tourism and improving facilities across the country. To simplify the payment process, the Kenyan government has integrated this service with the eCitizen platform, allowing businesses to pay their Tourism Levy and any arrears conveniently online. Here’s a step-by-step guide on how to complete the payment using the eCitizen platform.
What is the 2% Tourism Levy?
The 2% Tourism Levy is a charge imposed on various tourism service providers, including hotels, lodges, and tour operators, in Kenya. The levy is calculated as 2% of the gross turnover from accommodation and other services provided. The funds collected are directed towards the development and promotion of the tourism sector in Kenya, including marketing initiatives and infrastructure improvements.
Prerequisites for Paying the Tourism Levy
Before you begin the payment process, ensure that:
- You have registered on the eCitizen platform and have an active account.
- Your Mpesa account has sufficient funds to complete the transaction.
- You have access to the eLevy platform through the eCitizen portal.
Step-by-Step Guide to Pay 2% Tourism Levy & Arrears via eCitizen
Follow these simple steps to pay your 2% Tourism Levy and arrears using the eCitizen platform:
STEP 01: Log in to the eLevy Platform and Generate an eSlip
- Visit the eCitizen website and log in to your account.
- Navigate to the eLevy section, which is accessible through the eCitizen portal.
- Select the option to pay the 2% Tourism Levy or settle any arrears you may have.
- Generate an e-Slip for your payment by entering the required details, such as the amount due and the business details.
- Once the e-Slip is generated, click on the “Pay” button located above the e-Slip.
STEP 02: Choose Mpesa as Your Preferred Payment Option
- After selecting the “Pay” button, you will be prompted to choose your payment method. Select Mpesa.
- Choose Option 1 to proceed.
- Input your Mpesa number (the mobile number linked to your Mpesa account).
STEP 03: Initiate the Payment Process
- Once you have entered your Mpesa number, click to initiate the payment process.
- A payment prompt will be sent to your phone via Mpesa.
- Ensure that your Mpesa wallet has enough funds to cover the payment amount specified in the e-Slip.
STEP 04: Complete the Mpesa Payment
- When you receive the prompt on your mobile device, enter your Mpesa PIN.
- Press “OK” to finalize the transaction.
- Wait for a few moments while the payment is processed.
Receive Confirmation
- Once the transaction is successful, you will receive a confirmation message from Mpesa.
- The eLevy system will also send you a receipt via the eCitizen portal, confirming that your payment has been received and processed.
- Ensure you save this confirmation for your records as proof of payment.
Additional Information for Tourism Service Providers
- Payment Deadlines: It’s important to pay the Tourism Levy promptly to avoid penalties or arrears. Regularly check the eCitizen portal for notifications regarding payment deadlines and any updates on levy rates.
- Arrears Payment: If you have any outstanding arrears from previous periods, the eLevy platform allows you to settle these alongside the current payments. Be sure to select the correct payment option when generating your eSlip.
- Support and Assistance: If you encounter any issues during the payment process, you can reach out to the Kenya Tourism Fund (KTF) or the eCitizen support team for assistance.
Why Pay the Tourism Levy Online?
The integration of the Tourism Levy payment process with the eCitizen portal has made it easier and more convenient for businesses in the tourism sector. Here are some key benefits:
- Convenience: The entire process is done online, saving time and eliminating the need for physical visits to government offices.
- Secure Transactions: Payments made through Mpesa are encrypted and secure, ensuring that your transaction details remain safe.
- Instant Confirmation: You receive immediate feedback through Mpesa and the eCitizen platform, giving you peace of mind that your payment has been processed.
Paying the 2% Tourism Levy through the eCitizen portal is a streamlined process that enables tourism businesses to meet their financial obligations with ease. By following the steps outlined above, you can ensure that your payments are up-to-date, helping to support the growth and development of Kenya’s tourism industry. Remember to keep track of your payment receipts for future reference and compliance with regulatory requirements.
For more information or assistance with the eLevy platform, visit the eCitizen website or contact the Kenya Tourism Fund.
