Finance & Investment

Full List of CIB Bank Kenya Branches and Contacts

CIB Bank branch kenya

Commercial International Bank (CIB) Kenya, formerly known as Mayfair-CIB, is a growing player in Kenya’s financial landscape, offering banking services primarily to high-net-worth individuals (HNWIs) and corporate clients. CIB Kenya is a subsidiary of Commercial International Bank (CIB) Egypt, one of Egypt’s leading private-sector banks. In 2020, CIB Egypt successfully acquired Mayfair Bank Limited, rebranding it to CIB Kenya. Since then, CIB has been positioning itself as a reliable partner for businesses and individuals seeking tailored financial solutions.

With its strategic focus on HNWIs and corporate clients, CIB Kenya has expanded its presence in key locations across the country, offering specialized services that include corporate banking, wealth management, and investment solutions. Despite being categorized as a small bank by the Central Bank of Kenya (CBK), with a market share of 0.28%, CIB has carved a niche for itself through quality service, personalized banking, and innovative financial solutions.

Below is a comprehensive list of CIB Bank Kenya branches and their contact details for your convenience.

1. CIB Kenya Headquarters, Westlands

  • Location: KAM House, Ground Floor, Opposite Westgate Mall, Mwanzi Road, Westlands, Nairobi
  • Contacts: +254 703 053 100, +254 709 063 000
  • Email: contactus@cibke.com
  • Overview: The headquarters, situated in the business hub of Westlands, is the heart of CIB Kenya’s operations, offering a full range of banking services including corporate and personal banking solutions.

2. Upper Hill Branch

  • Location: Old Mutual Towers, Ground Floor, Upperhill Road, Nairobi
  • Contacts: +254 709 063 570, +254 20 3951 570
  • Email: upperhill@cibke.com
  • Overview: Located in the thriving business district of Upper Hill, this branch caters to corporate clients and high-net-worth individuals seeking specialized financial services such as investment banking and asset management.

3. Industrial Area Branch

  • Location: Hi-Tech Granite Industries Building, Enterprise Road, Industrial Area, Nairobi
  • Contacts: +254 709 063 650, +254 20 3951 650
  • Email: industrialarea@cibke.com
  • Overview: Positioned to serve businesses in Nairobi’s bustling Industrial Area, this branch offers a range of corporate banking services, including trade finance, treasury solutions, and working capital management.

4. Eldoret Branch

  • Location: Rupa’s Mall, Second Floor, Malaba Road, Eldoret
  • Contacts: +254 709 063 600, +254 20 3951 600
  • Email: eldoret@cibke.com
  • Overview: The Eldoret branch extends CIB’s presence to Kenya’s Rift Valley region, offering personalized financial services for both corporate and individual clients, along with advisory services for SMEs and startups.

5. Nyali Branch

  • Location: Krish Plaza, Ground Floor, Adjacent to Links Plaza, Links Road, Nyali, Mombasa
  • Contacts: +254 20 3951 550, +254 709 063 550
  • Email: nyali@cibke.com
  • Overview: Situated in the affluent Nyali suburb, this branch offers wealth management and investment solutions, targeting high-net-worth individuals along Kenya’s coastal region.

6. Mombasa Nkrumah Road Branch

  • Location: Oriental Building, Ground Floor, Nkrumah Road, Mombasa CBD
  • Contacts: +254 709 063 634, +254 709 063 000
  • Email: nkrumahroad@cibke.com
  • Overview: Located in the heart of Mombasa’s Central Business District, this branch offers comprehensive banking services tailored to the needs of corporate clients and large businesses operating in the region.

CIB Kenya’s Focus on Digital Transformation

While CIB Kenya maintains a physical presence in key business hubs, the bank is also focused on enhancing its digital banking services. Clients can access banking services via online banking platforms and the CIB mobile app, which provide convenience, security, and 24/7 access to accounts. This digital-first approach allows CIB to serve its clientele with cutting-edge financial products and services, minimizing the need for frequent branch visits.

Services Offered by CIB Kenya

CIB Kenya provides a wide range of financial products and services tailored to the needs of its clientele, including:

  • Corporate Banking: CIB specializes in offering corporate clients services such as trade finance, cash management, foreign exchange, and lending solutions.
  • Private Banking for HNWIs: The bank offers wealth management services, including investment advisory, estate planning, and personalized banking products for high-net-worth clients.
  • Treasury and Investment Solutions: CIB offers a variety of treasury services, including foreign exchange trading, money market instruments, and investment opportunities for individuals and corporates.

CIB Kenya’s Strategic Expansion Plans

CIB Kenya is continuously looking for ways to expand its footprint and enhance the customer experience. Leveraging its parent company’s strong financial background in Egypt, CIB Kenya plans to further penetrate the Kenyan market by providing tailored banking solutions, especially for corporates and SMEs. With a growing demand for digital banking solutions, CIB Kenya is positioned to be a key player in the sector by providing innovative financial products and focusing on customer-centric services.

CIB Kenya is an emerging financial institution that caters to high-net-worth individuals and corporate clients. With a focus on personalized banking, wealth management, and digital innovation, CIB Kenya is poised to continue expanding its presence in the Kenyan market. Whether you’re a corporate client in need of tailored solutions or an individual looking for high-end banking services, CIB Kenya offers a full range of products and services to meet your financial needs.

For any inquiries or further information, you can contact CIB Kenya via their respective branches or reach out through their email and customer service hotlines.