Mount Kenya University (MKU) is one of Kenya’s leading private universities, offering flexible payment options to cater to its diverse student body. Among these is the convenient M-Pesa payment method, which simplifies the process of paying tuition fees, application fees, and other charges.
In this guide, we’ll break down the step-by-step process for paying your MKU fees via M-Pesa, provide additional tips to ensure seamless transactions, and address frequently asked questions regarding fee payments at the university.
Step-by-Step Guide to Pay MKU Fees via M-Pesa
Mount Kenya University provides a straightforward method for paying fees using the M-Pesa Paybill service. Here’s how you can make payments for either application or tuition fees:
1. Open the M-Pesa Menu on Your Phone
- Dial *150# or *234# to access M-Pesa services. Alternatively, open the M-Pesa app if you have it installed.
2. Select ‘Lipa na M-Pesa’
- Navigate to the Lipa na M-Pesa option in the menu.
3. Choose the ‘Paybill’ Option
- Select Paybill from the list of payment options.
4. Enter MKU’s Paybill Number
- Input the MKU Paybill Number: 4075677.
5. Enter the Account Number
- Use the following as your account number depending on the type of payment:
- Application Fee: Use your National ID or Passport Number.
- Tuition Fee: Use your Admission/Registration Number.
6. Enter the Amount
- Key in the amount you wish to pay. Ensure the amount corresponds to the fee you intend to settle.
7. Confirm the Details
- Double-check that the Paybill number, account number, and amount are correct.
8. Enter Your M-Pesa PIN
- Input your M-Pesa PIN to authorize the transaction.
9. Receive a Confirmation SMS
- You will receive an SMS from M-Pesa confirming your payment. This should automatically reflect in your MKU student portal.
Key Details to Note
- No Validation Required:
Payments made via the above Paybill number do not require manual validation. The transaction automatically updates your student account. - Avoid Payment Errors:
- Double-check the Paybill number and account number to avoid delays or misallocated payments.
- For tuition fees, ensure you use your official admission or registration number.
- Payment Reflection:
- While payments typically reflect immediately in the student portal, allow for a few hours during high-traffic periods.
- Application Fee Payments:
- Prospective students applying to MKU can also use the same Paybill number for application fees.
Additional MKU Payment Options
In addition to M-Pesa, Mount Kenya University provides alternative payment methods for those who may prefer other options:
1. Bank Deposits
Students can pay fees through the university’s designated bank accounts. Banks commonly used by MKU include:
- Equity Bank
- Cooperative Bank
- Kenya Commercial Bank (KCB)
- Standard Chartered Bank
Always ensure you include your registration number on the deposit slip for proper allocation.
2. Credit and Debit Cards
The university’s finance office accepts card payments for fees and other charges.
3. Online Payments
MKU’s official website includes an online payment portal where students can pay using mobile money, debit cards, or bank transfers.
How to Confirm Payment on the MKU Student Portal
After making an M-Pesa payment, you can confirm that your fees have been updated on the student portal. Follow these steps:
- Log in to the MKU Student Portal:
- Visit www.mku.ac.ke and access the student portal using your credentials.
- Navigate to the Fee Statement Section:
- Locate the section where you can view your fee balance or payment history.
- Check Payment Status:
- Confirm if the amount you paid reflects in your account.
- Contact Support:
- If there are delays in updating your account, reach out to the finance office for assistance.
Common Issues and Troubleshooting Tips
- Incorrect Account Number:
- If you accidentally use the wrong registration or ID number, contact MKU’s finance office immediately for rectification.
- Delayed Reflections:
- While rare, delays may occur due to system maintenance or high traffic. Allow up to 24 hours before contacting support.
- Insufficient Funds:
- Ensure you have sufficient funds in your M-Pesa wallet, factoring in transaction charges.
Frequently Asked Questions (FAQs)
1. Can I pay fees in installments via M-Pesa?
Yes, MKU allows students to pay in installments. However, ensure you meet the deadlines set for fee payments to avoid penalties.
2. Are there transaction charges for paying via M-Pesa?
Yes, Safaricom charges a small fee for M-Pesa transactions, depending on the amount being transferred.
3. What should I do if my payment doesn’t reflect on the portal?
If your payment doesn’t reflect within 24 hours, contact MKU’s finance office and provide the M-Pesa transaction confirmation SMS for verification.
4. Can international students use M-Pesa to pay fees?
M-Pesa is available to international students who have registered M-Pesa accounts. Alternatively, international students can use other payment options provided by MKU.
Why Pay MKU Fees via M-Pesa?
1. Convenience
M-Pesa allows students to pay fees from anywhere, eliminating the need to visit banks or the campus finance office.
2. Real-Time Updates
Payments made through M-Pesa are updated almost instantly on the student portal, ensuring a seamless process.
3. Accessibility
With Safaricom’s widespread network, M-Pesa is accessible even in remote areas, making it the ideal option for many students.
4. Secure Transactions
M-Pesa’s robust security features ensure that your payment details and funds are safe.
Contact Information for Payment Queries
For any payment-related issues, students can contact Mount Kenya University directly:
- Phone: +254 709 153 000
- Email: finance@mku.ac.ke
