Technology & Gadgets

SHA’s Employer Portal: Everything You Need to Know

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In today’s rapidly evolving digital age, efficient workforce management is critical for the success of any organization. Recognizing this need, the State Health Authority (SHA) has launched a dedicated Employer Portal to simplify employer account management and enhance efficiency in dealing with compliance, employee data, and payments.

The Employer Portal, accessible at https://employers.sha.go.ke, is designed to be user-friendly, secure, and a one-stop solution for managing employer accounts. Whether you are a new employer seeking to register or an existing one looking for a more streamlined process to manage your obligations, this portal offers everything you need.

This article takes an in-depth look at the Employer Portal, its features, benefits, and how it is transforming the way employers interact with SHA.


What is the SHA Employer Portal?

The SHA Employer Portal is an online platform developed to simplify the management of employer accounts, making it easier for businesses to comply with labor and health-related regulations. The portal allows employers to handle essential tasks such as registration, updating employer details, submitting employee data, and tracking contributions.

For existing employers, logging in is straightforward—just use your registered email and password. For new users, the platform offers a quick and seamless registration process to get started.


Key Features of the Employer Portal

The SHA Employer Portal is packed with features designed to make managing employer accounts as simple and efficient as possible:

1. Simple Registration Process

New employers can easily register by clicking the Register button on the portal homepage. The process involves filling in your organization’s details, uploading necessary documentation, and setting up a secure account.

2. Secure Login

Existing employers can log in to the portal using their email and password. The platform employs state-of-the-art encryption technology to ensure data security and confidentiality.

3. Employee Data Management

Employers can submit, edit, and manage employee records directly from the portal. This feature is particularly useful for maintaining an up-to-date workforce database, which is crucial for compliance with SHA requirements.

4. Payments and Contributions

The portal enables employers to submit employee contributions, track payments, and generate receipts. This eliminates manual paperwork and ensures that financial transactions are transparent and traceable.

5. Account Monitoring

Employers can monitor their account status, check pending obligations, and receive alerts for upcoming deadlines. This proactive feature helps businesses stay compliant and avoid penalties.

6. Document Upload and Management

The portal supports the secure uploading and storage of critical documents, making it easier to access them when needed for compliance or audits.

7. Real-Time Support

Should you encounter any challenges while using the portal, the system includes a dedicated support section where you can submit inquiries or access FAQs.


How to Use the Employer Portal

Step 1: Registration

If you’re new to the portal, follow these steps to register:

  1. Visit https://employers.sha.go.ke.
  2. Click the Register button on the homepage.
  3. Fill in the required information, including company name, registration details, and contact information.
  4. Upload the necessary documentation, such as your business registration certificate or KRA PIN certificate.
  5. Set up your login credentials (email and password).
  6. Submit your application and wait for confirmation from SHA.

Step 2: Logging In

For existing users, log in by entering your registered email and password. If you forget your password, the portal offers a simple password recovery process.

Step 3: Managing Your Account

Once logged in, you can access the dashboard, which provides an overview of your account, pending obligations, and notifications. You can then perform various tasks, including:

  • Submitting employee details.
  • Making payments and tracking contributions.
  • Uploading and managing documents.
  • Accessing support or submitting inquiries.

Why the Employer Portal is a Game-Changer

The SHA Employer Portal is not just a technological upgrade; it’s a strategic solution aimed at improving employer compliance, enhancing operational efficiency, and reducing administrative burdens.

1. Time-Saving

With everything accessible online, employers no longer need to visit SHA offices or deal with manual paperwork. Tasks like employee registration, contribution submission, and document uploads can be completed in minutes.

2. Transparency and Accountability

The portal’s real-time tracking and receipt generation features ensure that all transactions are transparent. Employers can easily keep track of their contributions and payments, minimizing the risk of disputes or errors.

3. Compliance Made Easy

Missing deadlines or failing to submit accurate data can result in penalties for employers. The portal provides reminders and notifications, helping businesses stay compliant with SHA regulations.

4. Enhanced Security

Data security is a top priority for the SHA. The portal employs advanced encryption and multi-factor authentication to safeguard employer and employee information.

5. Accessibility

The portal is accessible 24/7, allowing employers to manage their accounts at their convenience. This is particularly beneficial for businesses with tight schedules or those operating outside regular working hours.


Tips for Employers Using the Portal

  1. Keep Login Credentials Secure
    Ensure that your email and password are not shared with unauthorized personnel. Use a strong password and change it regularly.
  2. Regularly Update Employee Data
    Keep your workforce database up-to-date to avoid discrepancies during audits or compliance checks.
  3. Utilize Support Features
    If you encounter any issues, use the portal’s support section to get assistance. The FAQs and customer support team are there to help you.
  4. Monitor Deadlines
    Stay ahead of compliance deadlines by regularly checking your account notifications and alerts.

How the Employer Portal Fits into Kenya’s Digital Transformation

The launch of the SHA Employer Portal is part of Kenya’s broader digital transformation agenda, which seeks to integrate technology into public service delivery. Initiatives like eCitizen, the NTSA TIMS platform, and now the SHA Employer Portal are aimed at making government services more accessible, transparent, and efficient.

This move also aligns with the government’s vision to improve the ease of doing business in Kenya, ensuring that businesses spend less time on administrative tasks and more on growth and development.


The SHA Employer Portal is a welcome innovation that simplifies employer account management and enhances compliance with labor and health regulations. By leveraging technology, SHA has provided a tool that not only saves time but also ensures transparency, security, and efficiency for businesses.

Employers are encouraged to take full advantage of this platform to streamline their operations and stay compliant with SHA requirements. Whether you’re a small business owner or managing a large organization, the Employer Portal offers a hassle-free way to manage your workforce obligations.

For more information, visit https://employers.sha.go.ke today and experience the future of employer account management.