The Social Health Authority (SHA) has streamlined the process for making health insurance contributions, making it convenient for members to pay via M-PESA. This guide provides a comprehensive overview of the SHA Paybill number and step-by-step instructions on how to make your payments.
Understanding the SHA Paybill Number
The SHA Paybill number is a unique identifier assigned to the Social Health Authority for the purpose of collecting payments through M-PESA. Members can use this Paybill number to remit their health insurance contributions directly from their mobile phones.
SHA Paybill Number Details
- Paybill Number: 200222
- Account Number: Your National ID number
Step-by-Step Guide to Making Payments via M-PESA
Follow these steps to make your SHA contributions using the M-PESA Paybill service:
- Access M-PESA Menu
- On your mobile phone, navigate to the M-PESA menu.
- Select ‘Lipa na M-PESA’
- Choose the ‘Lipa na M-PESA’ option from the menu.
- Choose ‘Paybill’
- Select the ‘Paybill’ option to proceed with the payment.
- Enter Business Number
- Input the SHA Paybill number: 200222.
- Enter Account Number
- Provide your National ID number as the account number.
- Enter Payment Amount
- Specify the amount you wish to contribute. Ensure this aligns with the contribution amount determined during your registration or means testing process.
- Enter M-PESA PIN
- Input your M-PESA PIN to authorize the transaction.
- Confirm and Send
- Review the payment details for accuracy and confirm the transaction.
- Receive Confirmation
- You will receive a confirmation message from M-PESA verifying the successful completion of your payment.
Alternative Payment Methods
In addition to the M-PESA Paybill option, SHA offers other payment methods for your convenience:
- USSD Payment Method
- Dial *147# on your mobile phone.
- Enter your National ID number when prompted.
- Select the ‘Make Payment’ option and follow the prompts to complete the transaction.
- Bank Payments
- Visit any partner bank and use your National ID number or SHA Client number to make your contribution.
Important Considerations
- Accurate Information: Ensure that you enter your National ID number correctly to avoid any issues with your payment.
- Payment Confirmation: After completing the payment, verify that the transaction has been processed successfully by checking your M-PESA messages or contacting SHA support services.
- Assistance: If you encounter any difficulties during the payment process, reach out to SHA customer support or visit a nearby service center for assistance.
About the Social Health Authority (SHA)
The Social Health Authority is a state corporation in Kenya responsible for managing health insurance schemes, including the Primary Healthcare Fund, the Social Health Insurance Fund, and the Emergency, Chronic, and Critical Illness Fund. SHA’s mandate is to provide accessible, affordable, sustainable, and quality health insurance for all Kenyan citizens and eligible foreigners.
Frequently Asked Questions (FAQs)
- What is the SHA Paybill number?
- The SHA Paybill number is 200222.
- What should I use as the account number when making a payment?
- Use your National ID number as the account number.
- Can I make payments through other methods besides M-PESA?
- Yes, you can also make payments via USSD by dialing *147# or through partner banks using your National ID number or SHA Client number.
- What should I do if my payment fails?
- Ensure that all details entered are correct. If the problem persists, contact SHA customer support for assistance.
- How can I confirm that my payment was successful?
- You will receive a confirmation message from M-PESA upon successful payment. Additionally, you can check your SHA account or contact their support services to verify.
Contact Information
- Customer Support: For any inquiries or assistance, call the SHA toll-free number at 147.
- Official Website: Visit the SHA official website at https://sha.go.ke/ for more information.
- Social Media: Follow SHA on social media platforms for updates and support.
- Facebook: Social Health Authority
- X (formerly Twitter): @_shakenya
Making your SHA contributions via M-PESA is a straightforward and convenient process. By following the steps outlined above, you can ensure timely payments, thereby maintaining your health insurance coverage without any interruptions. For any further assistance, do not hesitate to contact SHA through the provided channels.
