Technology & Gadgets

Fuliza USSD: Everything You Need to Know About Safaricom’s Overdraft Service

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Fuliza M-PESA, an overdraft service by Safaricom, has revolutionized how Kenyans handle shortfalls in their M-PESA accounts during transactions. Whether you’re paying for goods, services, or bills, Fuliza ensures you’re never stranded due to insufficient funds. Here’s a detailed guide to understanding, using, and maximizing Fuliza M-PESA to meet your financial needs.


What is Fuliza M-PESA?

Fuliza M-PESA is a service that allows M-PESA users to complete transactions even when they have insufficient funds in their accounts. It acts as a short-term overdraft that covers the shortfall, enabling seamless payments through Lipa Na M-PESA or when sending money.

Key Features:

  • Accessible to all M-PESA-registered customers with an active Safaricom line.
  • Every M-PESA account is treated independently, meaning each mobile number qualifies for its own Fuliza limit.
  • Limits are reviewed every three months based on usage and repayment behavior.

How to Activate Fuliza M-PESA

To start using Fuliza, you need to opt into the service. Here’s how:

  1. Dial: *234# on your Safaricom line.
  2. Select: Fuliza M-PESA from the menu.
  3. Follow prompts: Agree to the terms and conditions to complete registration.

Note: Activation requires an active M-PESA account and Safaricom line.


How to Use Fuliza M-PESA

Once activated, Fuliza automatically covers any shortfall during the following M-PESA transactions:

  • Lipa Na M-PESA: Both Buy Goods and Paybill options.
  • Send Money: Transferring funds to another M-PESA user.

When you attempt a transaction with insufficient funds:

  • Fuliza will top up the deficit, completing your transaction seamlessly.
  • You’ll receive an SMS notification showing the outstanding Fuliza amount after every transaction.

Can You Withdraw Money Using Fuliza M-PESA?

Yes, you can withdraw funds from an M-PESA agent using Fuliza, provided your transaction stays within the allocated limit. This flexibility ensures you have access to cash when needed.


How to Check Your Fuliza Details

To stay updated on your Fuliza status:

  1. Dial: *234#.
  2. Select: Fuliza M-PESA.
  3. Options available:
    • Check your overdraft limit.
    • View your outstanding balance.
    • Access a mini statement.
    • Opt-out of Fuliza if you no longer wish to use the service.

New Restructured Fuliza Tariffs

Safaricom recently revised its Fuliza tariffs to make the service more affordable for users. Here’s a breakdown of the updated daily maintenance fees:

Tariff Band (Ksh)Old Daily Fee (Ksh)New Daily Fee (Ksh)
1-1000.000.00
101-5005.00Free for the first 3 days, 2.50 thereafter
501-1,00010.00Free for the first 3 days, 5.00 thereafter
1,001-1,50020.0018.00
1,501-2,50025.0020.00
2,501-70,00030.0025.00

These revised tariffs make Fuliza more user-friendly, especially for smaller overdraft amounts.


How to Grow Your Fuliza Limit

To increase your Fuliza limit, you need to demonstrate consistent usage and timely repayments. Here are some tips:

  1. Frequent Transactions: Use Safaricom and M-PESA services often to show activity.
  2. Repay on Time: Always top up your M-PESA account to clear any outstanding Fuliza balance promptly.
  3. Maintain a Good Record: Consistently repay your overdraft without delays.

Benefits of Using Fuliza M-PESA

  1. Convenience: Ensures uninterrupted transactions even with insufficient funds.
  2. Flexibility: Covers a wide range of transactions, from paying bills to transferring money.
  3. Affordability: The restructured tariffs reduce daily fees for small overdrafts.
  4. Transparency: SMS notifications keep you updated on your outstanding balance.

Frequently Asked Questions (FAQs)

1. Can I use Fuliza M-PESA multiple times?
Yes, you can use Fuliza as many times as needed, provided your transactions are within the allocated limit.

2. How do I know my Fuliza limit?
Dial *234# and select Fuliza M-PESA to check your limit.

3. Can I opt-out of Fuliza?
Yes, you can opt-out anytime by dialing *234# and selecting the opt-out option under Fuliza M-PESA.

4. How is my Fuliza limit determined?
Your limit is based on your usage of M-PESA and Safaricom services, as well as your repayment behavior.


Maximize Your Financial Flexibility with Fuliza

Fuliza M-PESA is a game-changer for Kenyans, offering a reliable solution to short-term financial challenges. By understanding how to activate, use, and manage Fuliza effectively, you can take full advantage of this service.

Ready to get started? Dial *234# today and opt into Fuliza M-PESA to enjoy uninterrupted transactions.