Navigating NTSA’s Transport Integrated Management System (TIMS) for vehicle registration, issuance of number plates, and logbook processing can be daunting. However, with the right information, the process becomes manageable. This article provides a step-by-step guide on vehicle registration, number plate acquisition, and logbook issuance in Kenya.
Table of Contents
- What is NTSA TIMS?
- Vehicle Registration Process
- Issuance of Number Plates
- Dispatch of New Logbooks
- Application for Personalized Number Plates
- Timelines and Fees
- Common Challenges and How to Resolve Them
- Key Takeaways
What is NTSA TIMS?
NTSA TIMS is an online platform introduced by the National Transport and Safety Authority (NTSA) to streamline vehicle-related services, including registration, number plate issuance, logbook processing, and vehicle transfers. It ensures efficiency, transparency, and convenience for vehicle owners in Kenya.
1. Vehicle Registration Process
To register a vehicle via TIMS, follow these steps:
- Access the TIMS Portal:
- Visit www.ntsa.go.ke.
- Select the TIMS service portal.
- Log in using your TIMS account credentials.
- Initiate the Registration Application:
- Navigate to the “Vehicle Registration” menu.
- Select “Apply for Vehicle Registration.”
- Enter Details:
- Input your KRA PIN and click the search icon.
- Verify your mobile number linked to TIMS and request a dynamic password.
- Enter the Customs entry number and the vehicle’s chassis number.
- Verify and Complete Details:
- Check the vehicle details from Customs and update any blank fields.
- Fill in collection details for number plates.
- Payment:
- Make payments based on the vehicle’s engine capacity and other charges.
- Submit Application:
- Tick the disclaimer and submit the application for NTSA processing.
2. Issuance of Number Plates
Once the vehicle registration is approved, you can proceed to acquire number plates.
Types of Number Plates and Fees:
- General Number Plates: Ksh 2,050
- Motorbike Plates: Ksh 1,550
- Customized Number Plates: Ksh 1,000,000
Steps to Obtain Number Plates:
- Log in to your TIMS account.
- Navigate to the “Number Plate” section.
- Select your preferred type of plate.
- Make the necessary payment.
- Collect the plates from the designated NTSA office.
3. Dispatch of New Logbooks
A logbook is proof of vehicle ownership. Here’s how to process its issuance:
- Complete Vehicle Registration: Ensure the registration process is finalized.
- Logbook Approval: Wait for NTSA to process the logbook issuance.
- Collection: Logbooks are typically ready for collection within three working days after the registration approval.
4. Application for Personalized Number Plates
Personalized plates are a unique option for vehicle owners. Here’s what you need to know:
Eligibility:
- Only available for civilian-registered vehicles.
- Not applicable for PSV or commercial vehicles.
Application Steps:
- Log in to your TIMS account.
- Select “Apply for Personalized Plates.”
- Upload the required documents:
- Request letter.
- Original logbook.
- Pay the fee of Ksh 1,000,000.
- Wait for approval (up to five working days).
Restrictions:
- Political party names, offensive terms, and racially provocative words are prohibited.
- The plate is non-transferable.
5. Timelines and Fees
| Service | Timeline | Fee |
|---|---|---|
| General Number Plates | 3 working days | Ksh 2,050 |
| Motorbike Plates | 3 working days | Ksh 1,550 |
| Customized Plates | 5 working days | Ksh 1,000,000 |
| Logbook Issuance | 3 working days | Varies (based on vehicle specs) |
6. Common Challenges and How to Resolve Them
1. KRA PIN and ID Mismatch
- Solution: Send a copy of your ID and KRA PIN details to NTSA via email at info@ntsa.go.ke or reach out through their social media platforms.
2. Forgotten TIMS Password
- Visit the TIMS portal, select “Modify Password,” and request a code.
- Enter the received code and reset your password.
3. Changing Phone Number on TIMS
- Present your original ID and a copy to an NTSA office.
- The account owner must be present for verification.
7. Key Takeaways
- Ensure all documents, including Customs entries and ID copies, are accurate before beginning the registration process.
- Familiarize yourself with the NTSA TIMS portal to avoid common errors.
- Be prepared for fees and processing times, especially for customized services.
Are you ready to register your vehicle or personalize your number plates? Don’t let paperwork and confusion slow you down. Visit www.ntsa.go.ke today and streamline your vehicle registration process with NTSA TIMS. Stay informed and make the most of NTSA services to ensure a smooth and efficient experience.
