Legal & Regulatory

How to Apply for a Licence for Retail of LPG in Cylinders in Kenya: Everything You Need to Know

LPG cylinders

Retailing LPG in cylinders is a lucrative business in Kenya, especially with the country’s growing demand for cleaner and more efficient energy sources. The process of obtaining a licence might seem complex at first, but with the right guidance and a thorough understanding of the requirements, it becomes much more manageable. This guide is designed to demystify the entire application process and provide you with practical steps, key requirements, and tips for a successful application.


Understanding the Regulatory Environment

The retail of LPG in cylinders is governed by strict regulations aimed at ensuring safety, quality, and compliance with national energy policies. The Energy & Petroleum Regulatory Authority (EPRA) is the statutory body responsible for regulating the upstream petroleum sector, including the retail of LPG. EPRA operates under the Energy Act, 2019, which outlines the framework for licensing, operations, and compliance in Kenya’s energy sector.

Key Regulatory Points:

  • Safety: LPG is a highly flammable substance. As a result, stringent safety standards are enforced to protect consumers and ensure proper storage, handling, and distribution.
  • No Licensing Fees: One of the unique aspects of EPRA’s process is that no fees are charged for Petroleum Business Licences.
  • Online Application Process: All applications for licences are submitted online via the EPRA portal. This streamlined process helps reduce delays and improves transparency.
  • Evaluation Timeline: EPRA evaluates licence applications within 30 days from the date of receipt, ensuring a timely decision for applicants.

Understanding these regulatory points is essential, as non-compliance can lead to delays or even rejection of your application.


Overview of EPRA and the Energy Act, 2019

EPRA is the successor to the Energy Regulatory Commission (ERC) and was established under the Energy Act, 2019. This Act modernized Kenya’s energy regulatory framework, emphasizing transparency, efficiency, and safety.

Key Features of EPRA and the Energy Act:

  • Expanded Mandate: EPRA’s responsibilities now include regulation of upstream petroleum and coal, along with various aspects of the downstream energy market.
  • Enhanced Safety Standards: The Energy Act mandates strict safety measures for handling hazardous materials like LPG.
  • Business-Friendly Approach: The Act facilitates easier access to licences by removing licensing fees, thus encouraging new entrants into the market.
  • Digital Transformation: The move to an entirely online application system reflects a broader trend of digital transformation within Kenya’s public service sector.

The regulatory changes introduced by the Energy Act, 2019, aim to create a more dynamic and secure energy market, making it an excellent time for businesses to secure a licence for retailing LPG.


Benefits of Obtaining an LPG Retail Licence

Securing a licence for the retail of LPG in cylinders offers several benefits that can significantly impact your business growth and credibility:

  • Legitimacy: A valid licence from EPRA increases consumer confidence and establishes your business as a trusted player in the market.
  • Market Access: Licensed businesses are more likely to secure supply contracts with major distributors and retailers.
  • Regulatory Compliance: Operating within the legal framework reduces the risk of legal challenges and fines.
  • Competitive Edge: With stringent safety and quality standards in place, a licensed operation is better positioned to differentiate itself from unregulated competitors.
  • Expansion Opportunities: A valid licence opens up opportunities for further business expansion, including bulk distribution and export prospects.
  • Enhanced Safety: Adhering to regulatory guidelines ensures that your operations meet high safety standards, protecting both your employees and customers.

By obtaining a licence, you not only comply with the law but also build a solid foundation for long-term success in a competitive industry.


Step-by-Step Guide to Applying for the Licence

The application process for an LPG retail licence in cylinders is designed to be straightforward when you follow the necessary steps. Here’s how to do it:

Step 1: Accessing the EPRA Portal

  • Visit the EPRA Website: Begin by navigating to the EPRA portal using the URL: https://portal.erc.go.ke:8443/site/login. The portal is designed to be user-friendly and intuitive.
  • Review the Instructions: Familiarize yourself with the portal’s layout and the instructions provided on the homepage to ensure you know what to expect during the application process.

Step 2: Account Creation and Login

  • Create an Account: If you do not already have an account, register by providing your business details, contact information, and other required credentials. Ensure that the information is accurate to avoid any issues later in the process.
  • Log In: If you already have an account, simply log in using your username and password. Secure your login credentials as they are essential for managing your application.

Step 3: Navigating to Licence Management

  • Locate Licence Management: Once logged in, look for the “Licence Management” section on the dashboard. This section is where you can start and track your licence application.
  • Select New Licence Application: Click on the option to apply for a new licence. This will guide you through the process of selecting the appropriate category.

Step 4: Submitting Your Application

  • Choose the Appropriate Category: For retail of LPG in cylinders, select the corresponding category from the options available.
  • Accept Licence Conditions: Read through the licence conditions carefully. Once you understand and accept these conditions, proceed with the registration process.
  • Fill in Required Information: Enter all the required details in the application form. Accuracy is critical, so double-check all information before submission.
  • Attach Required Documents: Upload all necessary documents as outlined in the next section of this guide.
  • Save and Submit: After ensuring that every section is correctly filled out, save your progress and submit your application. EPRA will then review your submission, typically within 30 days.

Requirements for a Licence for Retail of LPG in Cylinders

To complete your application, you must provide several key documents and pieces of information. These requirements are in place to ensure that only qualified and compliant businesses are granted a licence.

The Required Documents and Information Include:

  1. Certificate of Incorporation/Business Registration Certificate:
    This document proves that your business is legally registered in Kenya.
  2. CR12 from the Registrar of Companies:
    • The CR12 must be no older than one year at the time of submission.
    • If your company is a limited company, include the CR12 along with copies of the IDs or passports of all directors.
  3. Copies of ID/Passport of All Directors:
    Ensure that the copies are legible and current.
  4. Valid Work Permits (Class 6) for Foreign Directors:
    • All foreign directors working in Kenya must have a valid work permit.
    • If a foreign director is not a resident, provide a notarized declaration.
    • Any employee given Powers of Attorney by a foreign director must also submit their identification documents.
  5. Valid Tax Compliance Certificate from KRA:
    This certificate demonstrates that your business is compliant with Kenya Revenue Authority regulations.
  6. Valid Single Business Permit for the Premises of Operation:
    This permit is issued by the respective county government where your retail operation is based.
  7. Proof of Cylinder Ownership or Distribution Authority:
    • Provide evidence of ownership of at least 5,000 LPG cylinders in sizes 0.5, 1, 3, 6, or 13 kg.
    • Alternatively, submit written authority for the distribution of a particular brand from a licensed LPG cylinder brand owner.
  8. Valid Fire Clearance Certificate:
    Obtain this certificate from the respective county government, confirming that your premises meet fire safety standards.
  9. Valid Certificate of Weighing Scale Calibration:
    This certificate, issued by the Department of Weights and Measures, confirms that your weighing scales are accurately calibrated.
  10. A Colour Photograph of the Retail Point:
    The photograph should clearly display the cylinder holding cage and the neighboring premises. This visual evidence helps verify that your setup complies with safety standards.

Tips for a Successful Application

To ensure your application is processed smoothly and efficiently, consider the following tips:

  • Double-Check All Documents:
    Before submitting, verify that all documents are up-to-date, complete, and in the correct format.
  • Maintain Organized Records:
    Keep both digital and hard copies of your application materials. This is vital for future reference or if additional verification is needed.
  • Consult with a Legal or Business Expert:
    If you’re unsure about any aspect of the process, seek advice from professionals experienced in energy regulations and business law.
  • Adhere to All Deadlines:
    EPRA may request additional information or clarification. Respond promptly to avoid delays.
  • Use the EPRA Online Resources:
    The EPRA portal offers guidelines, FAQs, and contact details for support. Utilize these resources to troubleshoot any issues during the application process.

By following these tips, you can enhance the likelihood of a successful application and expedite the licensing process.


Frequently Asked Questions (FAQs)

Q1: How long does it take to get a licence once I apply?
A: EPRA typically evaluates licence applications within 30 days from the date of receipt.

Q2: Are there any fees for applying for a Petroleum Business Licence?
A: No, EPRA does not charge any fees for issuing Petroleum Business Licences.

Q3: Can I apply for the licence online?
A: Yes, all applications must be submitted online via the EPRA portal.

Q4: What if my company has foreign directors?
A: All foreign directors must hold valid work permits (Class 6). If they are not residents in Kenya, a notarized declaration is required. Additionally, any employee granted Powers of Attorney must submit their identification documents.

Q5: What should I do if I do not own 5,000 cylinders?
A: If you do not own the required number of cylinders, you must provide written authority for the distribution of a specific LPG cylinder brand from a licensed brand owner.

Q6: Is a fire clearance certificate necessary?
A: Yes, a valid fire clearance certificate is mandatory to ensure that your retail premises meet safety standards.


Real-Life Case Study: Success in Securing an LPG Retail Licence

Consider the example of EnergyPlus Retail, a Nairobi-based startup that successfully navigated the licensing process. The founders meticulously gathered all necessary documentation— from updated CR12 records and tax compliance certificates to detailed photographs of their retail premises. By following the guidelines and consulting with legal experts, they submitted a complete and error-free application.

Within 25 days, EnergyPlus Retail received their licence from EPRA, enabling them to tap into the growing demand for LPG in Nairobi’s urban centers. Their success story highlights the importance of thorough preparation, adherence to regulatory standards, and the benefits of securing a valid licence in a competitive market.


Future Trends in LPG Retail in Kenya

The LPG retail market in Kenya is set to experience significant growth over the next few years. Here are some trends that will shape the future of the industry:

  • Increased Demand:
    As urbanization continues and the middle class expands, the demand for cleaner and more efficient energy sources like LPG will continue to rise.
  • Digital Transformation:
    More retailers and distributors are expected to adopt digital platforms for application, tracking, and inventory management, making the process more efficient.
  • Enhanced Safety Regulations:
    With evolving technology and increased market oversight, safety standards are expected to become even more stringent, ensuring higher quality and safer products.
  • Sustainability Initiatives:
    As global trends push for eco-friendly practices, manufacturers and retailers may invest in initiatives to reduce the environmental impact of LPG distribution, such as improved cylinder recycling programs.
  • Market Expansion:
    With favourable government policies and increased investor confidence, the LPG retail sector is likely to see significant expansion in both urban and rural areas.

Obtaining a licence to retail LPG in cylinders in Kenya is a critical step for any business looking to capitalize on the country’s burgeoning energy market. By understanding the regulatory environment, following a clear step-by-step application process, and ensuring all documentation is accurate and up-to-date, you can position your business for success.

Now is the time to take action. Gather your documents, visit the EPRA portal, and begin your application process. With careful preparation and a commitment to compliance, your business can thrive in this dynamic and essential sector of the Kenyan economy.


Empower your business today by securing a valid LPG retail licence. Contact EPRA, consult with industry experts, and join the ranks of successful Kenyan entrepreneurs who are driving the energy revolution. For more insights and updates on regulatory changes, subscribe to our newsletter and join our network of informed business professionals!