Asili Sacco is one of Kenya’s most trusted Savings and Credit Cooperative Societies (SACCOs), offering financial solutions to thousands of members across different sectors. Whether you are a member looking for financial services, a potential customer seeking information, or a partner interested in collaborating, having accurate contact details is essential.
This article provides a detailed overview of Asili Sacco’s branches, contact details, and how you can get in touch with them for inquiries, account management, loan applications, or customer support.
Why Contact Asili Sacco?
Asili Sacco provides various financial services, including:
✔️ Personal and Business Loans – Affordable loans with flexible repayment terms.
✔️ Savings Accounts – Secure and profitable savings solutions.
✔️ Mobile Banking (Ezy-Cash USSD & App) – Convenient banking on the go.
✔️ Salary Processing – Seamless salary deposit services.
✔️ Investment Opportunities – Grow your wealth through cooperative investment schemes.
Having the correct contact details allows you to access these services efficiently, inquire about charges, and stay updated with Sacco policies.
Asili Sacco Headquarters Contact Details
Main Office (Nairobi Headquarters)
📍 Location: Asili Co-op Centre, Lower Ngara Road, Nairobi
📮 Postal Address: P.O. Box 49064 – 00100, Nairobi
📞 Landline: 020-2630244 / 020-2699305
📱 Mobile Numbers:
- 0722-472823
- 0733-472823
📞 Customer Care Line: 0729-875784
✉️ Email Address: info@asilisacco.coop
Alternate Contact Person (Delegates Contact)
👤 Contact Person: Richard Wandera
📱 Phone: 0723-621285 / 0789-762598
💡 Note: All official correspondence should be addressed to the Honorary Secretary via registered mail or courier services.
Asili Sacco Branches in Kenya
Asili Sacco has various branches strategically located to serve members more efficiently. Below is a list of some key locations:
1. Nairobi Headquarters (Main Branch)
📍 Location: Asili Co-op Centre, Ngara Road
📞 Telephone: 0730 185500 / 0730 185555
✉️ Email: info@asilisacco.coop
2. Mombasa Branch
📍 Location: Moi Avenue, Mombasa
✉️ Email: mombasa@asilisacco.coop
3. Kisumu Branch
📍 Location: Oginga Odinga Street, Kisumu
✉️ Email: kisumu@asilisacco.coop
4. Nakuru Branch
📍 Location: Kenyatta Avenue, Nakuru
✉️ Email: nakuru@asilisacco.coop
5. Eldoret Branch
📍 Location: Uganda Road, Eldoret
✉️ Email: eldoret@asilisacco.coop
How to Reach Asili Sacco Customer Service
For quick support and inquiries, Asili Sacco provides the following customer service options:
📞 Phone Support: Call the Customer Care Line at 0729-875784 for assistance.
✉️ Email Support: Send inquiries to info@asilisacco.coop for official responses.
🌍 Website: Visit www.asilisacco.coop for online services and updates.
💬 Social Media: Follow Asili Sacco on Facebook, Twitter, and LinkedIn for the latest news and financial tips.
🚶♂️ Walk-in Visits: Visit any branch during working hours to speak with customer service representatives.
How to Open an Account or Apply for a Loan at Asili Sacco
If you want to join Asili Sacco or apply for a loan, here’s what you need to do:
1. How to Open an Account
✔️ Visit any Asili Sacco branch or their website.
✔️ Fill out the Membership Application Form.
✔️ Provide a copy of your National ID and a recent passport-size photo.
✔️ Pay the membership registration fee (as per Sacco charges).
✔️ Start making deposits to activate your account.
2. How to Apply for a Loan
✔️ Be an active member with regular savings contributions.
✔️ Download and complete the Loan Application Form.
✔️ Attach the required documents (ID copy, recent payslips, guarantors’ details, etc.).
✔️ Submit the form at the nearest branch.
✔️ Wait for loan processing (timeframes depend on the loan type).
💡 Tip: You can also apply for short-term mobile loans via the Ezy-Cash USSD Code: *483*983#.
Frequently Asked Questions (FAQs)
1. What are the working hours for Asili Sacco branches?
🔹 Monday to Friday: 8:30 AM – 4:30 PM
🔹 Saturday: 9:00 AM – 12:00 PM (Selected branches)
🔹 Closed on Sundays & Public Holidays.
2. How do I reset my Ezy-Cash PIN?
You can reset your Ezy-Cash PIN by dialing *483*983# and following the prompts. If you need assistance, visit a branch or call 0729-875784.
3. How long does it take to process a loan?
Loan processing times vary:
✔️ Emergency Loans – Within 2 hours
✔️ Short-term Loans – Within 24 hours
✔️ Normal Loans – 7-30 days
4. Can I make deposits via M-Pesa?
Yes! Use the Asili Sacco Paybill Number 638018, with your National ID Number as the account reference.
5. How do I withdraw money from my Asili Sacco account?
✔️ Use the Ezy-Cash USSD Code (*483*983#) to withdraw to M-Pesa.
✔️ Visit a branch and withdraw over the counter.
✔️ Use your Asili Sacco Visa ATM Card at any Co-op Bank ATM or agent.
