Technology & Gadgets

MKOPA Paybill:  Everything You Need to Know

woman checking her phone

In Kenya, access to clean and reliable energy has been revolutionized by companies like MKOPA, which offers pay-as-you-go solar solutions to households and businesses. At the heart of this innovative system is the MKOPA Paybill, a convenient payment method that ensures uninterrupted access to solar energy. Whether you’re powering your home with a solar system or staying connected with an MKOPA smartphone, understanding how to use the MKOPA Paybill is essential.

In this comprehensive guide, we’ll explore everything you need to know about the MKOPA Paybill, including how to make payments, troubleshoot issues, and maximize the benefits of your solar investment. Let’s dive in!


What is MKOPA Paybill?

The MKOPA Paybill is a unique number (333222) that allows MKOPA customers to make payments for their solar products and services directly through M-PESA. This pay-as-you-go model ensures that users can access clean energy without the need for large upfront costs. By making regular payments, customers can unlock more energy and maintain uninterrupted service.

Why is MKOPA Paybill Important?

  • Convenience: Easily make payments from anywhere using your phone.
  • Affordability: Pay in small, manageable installments.
  • Reliability: Ensure continuous access to solar energy and other MKOPA products.
  • Sustainability: Contribute to a greener future by using clean energy.

The Power of Pay-As-You-Go Solar

MKOPA’s pay-as-you-go model has transformed access to clean energy in Kenya and beyond. Here’s why it’s a game-changer:

  • Accessibility: Makes solar energy affordable for low-income households.
  • Flexibility: Customers can pay in small amounts over time.
  • Scalability: Users can unlock more energy as they make payments.
  • Impact: Over 750,000 homes in East Africa now have access to solar power through systems like MKOPA.

How to Use MKOPA Paybill: Step-by-Step Guide

Making payments through the MKOPA Paybill is simple and can be done using three methods: SIM ToolkitM-PESA App, or mySafaricom App. Here’s how to do it:

1. Using the SIM Toolkit

  1. Open your phone’s SIM Toolkit menu.
  2. Select M-PESA.
  3. Choose Lipa na M-PESA.
  4. Select Paybill.
  5. Enter 333222 as the Paybill number.
  6. Input your MKOPA account number.
  7. Enter the payment amount.
  8. Confirm the transaction with your M-PESA PIN.

2. Using the M-PESA App

  1. Launch the M-PESA app on your smartphone.
  2. Tap on Lipa na M-PESA.
  3. Choose Paybill.
  4. Type in 333222 as the Paybill number.
  5. Enter your MKOPA account number.
  6. Input the amount you wish to pay.
  7. Verify the details and enter your M-PESA PIN.

3. Using the mySafaricom App

  1. Open the mySafaricom app.
  2. Select M-PESA.
  3. Tap on Lipa na M-PESA.
  4. Choose Paybill.
  5. Enter 333222 as the Paybill number.
  6. Input your MKOPA account number.
  7. Enter the payment amount.
  8. Confirm the transaction with your M-PESA PIN.

MKOPA Paybill Charges

MKOPA does not charge any fees for using their Paybill number. However, standard M-PESA transaction fees apply. Here’s a breakdown of the fees:

Amount (KES)Transaction Fee (KES)
1 – 1000
101 – 5006
501 – 1,00012
1,001 – 1,50022
1,501 – 2,50032
2,501 – 3,50051
3,501 – 5,00061

Tips for Maximizing Your MKOPA Payments

  1. Pay in Larger Amounts: Reduce transaction fees by paying larger amounts less frequently.
  2. Set Reminders: Avoid missing payments by setting reminders on your phone.
  3. Take Advantage of Promotions: Look out for discounts or promotions offered by MKOPA.
  4. Monitor Your Usage: Keep track of your energy usage to plan your payments effectively.

Troubleshooting MKOPA Paybill Issues

Sometimes, payments may not go through as expected. Here’s how to troubleshoot common issues:

1. Payment Failed

  • Check your M-PESA balance to ensure you have enough funds.
  • Verify that you’re not exceeding daily transaction limits.

2. Account Number Not Recognized

  • Double-check your MKOPA account number.
  • Contact MKOPA customer support if the issue persists.

3. System Offline

  • Wait a few minutes and try again.
  • Check MKOPA’s social media pages for updates on system issues.

MKOPA Paybill in Other Countries

MKOPA operates in several countries, and the payment process varies slightly:

  • Kenya: Use Paybill number 333222.
  • Uganda:
    • For MTN: Dial *165#.
    • For Airtel: Dial *185*44#.
  • Nigeria: MKOPA uses authorized direct debit systems.

The Global Impact of Pay-As-You-Go Solar

MKOPA’s model has not only transformed energy access in Kenya but also across Africa. For example:

  • In Uganda, over 200,000 homes have been connected to solar power through similar systems.
  • In Nigeria, MKOPA is expanding access to clean energy in underserved communities.

This approach is not just about providing electricity—it’s about empowering communities, reducing carbon emissions, and driving economic growth.

Ready to take control of your energy payments? Start using the MKOPA Paybill today and enjoy uninterrupted access to clean, reliable solar power. Share this guide with friends and family who might benefit from MKOPA’s services, and let us know in the comments if you have any questions or tips for using the MKOPA Paybill.