Busia County, located in Kenya’s Western Region along the Uganda border, is advancing toward Universal Health Coverage (UHC) through the Social Health Authority (SHA). Launched in October 2024 to replace the National Health Insurance Fund (NHIF), SHA partners with private, public, and faith-based healthcare facilities to deliver affordable, high-quality medical services under the Social Health Insurance Fund (SHIF).
Understanding the Social Health Authority (SHA)
The Social Health Authority (SHA) is Kenya’s national healthcare initiative, designed to ensure equitable and affordable healthcare for all citizens. Administered by the Ministry of Health, SHA contracts facilities licensed by the Kenya Medical Practitioners and Dentists Council (KMPDC) to provide services such as:
- Primary healthcare
- Outpatient and inpatient treatment
- Maternity and reproductive health
- Diagnostic services (laboratory, radiology, dental)
- Specialized care (e.g., minor surgeries, eye care)
In Busia County, SHA has partnered with 68 private healthcare facilities, including Level 2 clinics, Level 3A medical centres, Level 3B nursing homes, and Level 4 hospitals. Residents can register for SHA via the official website (sha.go.ke), USSD codes, or assisted enrollment centers to access SHIF-funded services.
Benefits of Choosing SHA Licensed Private Hospitals in Busia
Private healthcare facilities in Busia offer advantages like personalized care, reduced waiting times, and modern equipment. Opting for SHA-licensed facilities provides:
- Cost-Effective Care: SHIF covers a significant portion of medical costs, minimizing out-of-pocket expenses.
- Quality Standards: All SHA-contracted facilities meet KMPDC licensing requirements, ensuring reliable care.
- Diverse Services: From dental care to maternity services, these facilities address varied healthcare needs.
- Geographical Reach: Facilities are spread across Busia, including urban hubs like Busia Town and rural areas like Bumala and Malaba.
This guide lists all 68 SHA-licensed private healthcare facilities in Busia, categorized by level and type, to help residents make informed healthcare decisions.
Full List of SHA Licensed Private Hospitals and Clinics in Busia County
Below is the comprehensive list of 68 SHA-licensed private healthcare facilities in Busia County as of 2025, based on data from the Ministry of Health and SHA resources. Facilities are grouped by level of care for easy reference.
Level 4 Hospitals
Level 4 hospitals offer comprehensive inpatient and outpatient services, including surgery, maternity, and specialized care, serving as referral centers.
- Tanaka Nursing Home Busia (Reg. No. 225)
- Location: Busia Town, off Busia-Kisumu Road
- Services: Maternity, surgery, diagnostics, inpatient care
- New Busia Maternity & Nursing Home (Reg. No. 318)
- Location: Busia Town
- Services: Maternity, general medicine, minor surgeries
- Good Hope Health Limited (Reg. No. 17921)
- Location: Busia Town
- Services: Emergency care, obstetrics, diagnostics
Level 3B Nursing Homes
Level 3B nursing homes provide intermediate care, including basic inpatient services and maternity.
- Viocals Community Health Centre (Reg. No. 1757)
- Location: Busia
- Services: Maternity, consultations, inpatient care
- Pesi Medical Centre (Reg. No. 2415)
- Location: Busia
- Services: Nursing care, maternity
- Pynet Healthcare Limited (Reg. No. 4268)
- Location: Busia
- Services: Inpatient care, diagnostics
- Appex Hospital (Reg. No. 5528)
- Location: Malaba
- Services: Maternity, general consultations
- Marachi Healthcare (Reg. No. 5615)
- Location: Busia
- Services: Nursing care, outpatient services
- Busia Base Boarder Faith Medical Centre (Reg. No. 5833)
- Location: Busia
- Services: Maternity, faith-based care
- Centre View Medical Healthcare (Reg. No. 5943)
- Location: Busia
- Services: Inpatient care, diagnostics
- Pynet Healthcare Adungosi (Reg. No. 6656)
- Location: Adungosi
- Services: Maternity, consultations
- Stirling Medical Centre (Reg. No. 7533)
- Location: Busia
- Services: Nursing care, outpatient services
- Amane Cottage Hospital (Reg. No. 15151)
- Location: Busia
- Services: Inpatient care, maternity
- West Side Healthcare Malaba (Reg. No. 15240)
- Location: Malaba
- Services: Cottage hospital services, diagnostics
- Leben Medical Service – Busibwabo (Reg. No. 17732)
- Location: Busibwabo
- Services: Nursing care, consultations
- St. James Infirmary Busia Limited (Reg. No. 18521)
- Location: Busia
- Services: Maternity, inpatient care
- Tanaja Hospital Limited (Reg. No. 18536)
- Location: Busia
- Services: Nursing care, diagnostics
Level 3A Medical Centres
Level 3A medical centres focus on outpatient services, diagnostics, and limited inpatient care.
- The Aga Khan Hospital – Busia (Reg. No. 2815)
- Location: Busia Town
- Services: Outpatient care, laboratory, pharmacy
- Akites Healthcare Kenya (Reg. No. 6147)
- Location: Busia
- Services: Diagnostics, consultations
- Bliss Healthcare Ltd Busia (Reg. No. 15097)
- Location: Busia Town
- Services: Primary care, diagnostics
- Lumola Medical Clinic (Reg. No. 15554)
- Location: Busia
- Services: Outpatient services, laboratory
- Nassi Hospitals (Reg. No. 15596)
- Location: Busia
- Services: General medicine, pharmacy
- Turning Point Medical Centre (Reg. No. 15994)
- Location: Busia
- Services: Consultations, diagnostics
- Busia Medical Specialists and Diagnostic Centre (Reg. No. 16193)
- Location: Busia
- Services: Radiology, laboratory
- Brilliance Care Medical Hospital (Reg. No. 16568)
- Location: Busia
- Services: Outpatient care, diagnostics
- Comfy Healthcare Limited (Reg. No. 17983)
- Location: Busia
- Services: Primary care, consultations
- Isegere Toto Clinic (Reg. No. 18215)
- Location: Busia
- Services: Family planning, pediatrics
- Raimu Hospital Limited – Malaba (Reg. No. 18466)
- Location: Malaba
- Services: Outpatient services, diagnostics
- Oasis Doctors Plaza Busia Limited (Reg. No. 18613)
- Location: Busia
- Services: General medicine, diagnostics
- Marachi Afia Bora Health Care (Reg. No. 18937)
- Location: Busia
- Services: Consultations, laboratory
- The Dawameds Hospital Limited – Amukura (Reg. No. 19015)
- Location: Amukura
- Services: Outpatient care, diagnostics
- Cardinal Nursing Home Limited (Reg. No. 19231)
- Location: Busia
- Services: Maternity, consultations
- Nalame Medical Clinic (Reg. No. 20042)
- Location: Busia
- Services: Primary care, diagnostics
- Esikoma Community Hospital (Reg. No. 20069)
- Location: Busia
- Services: Outpatient services, maternity
- Bulwani Private Hospital Limited (Reg. No. 20386)
- Location: Busia
- Services: General medicine, diagnostics
Level 2 Medical Clinics
Level 2 clinics provide primary care, including consultations, minor treatments, and referrals.
- St. Judes Dispensary Catholic Diocese of Bungoma (Reg. No. 50)
- Location: Busia
- Fahelma CFW Community Clinic (Reg. No. 1419)
- Location: Busia
- Bumala CFW Clinic (Reg. No. 1961)
- Location: Bumala
- Bugengi CFW Clinic (Reg. No. 1963)
- Location: Bugengi
- Namenya CFW Clinic (Reg. No. 1969)
- Location: Namenya
- Feith Medical Clinic Busia (Reg. No. 3866)
- Location: Busia
- Busia Equator Clinic (Reg. No. 3916)
- Location: Busia
- ACK Bukuyudi Parish Clinic (Reg. No. 4434)
- Location: Busia
- Busia Dental Solutions (Reg. No. 6386)
- Location: Busia
- Stirling Healthcare Consultants (Reg. No. 7005)
- Location: Busia
- Busia Healthsidelab Medical Clinic (Reg. No. 7211)
- Location: Busia
- Bunyala Medical Clinic (Reg. No. 7367)
- Location: Busia
- Optex Opticians Ltd – Busia (Reg. No. 7535)
- Location: Busia
- Visiongate Eye Care Consultant (Reg. No. 14441)
- Location: Busia
- Matibabu Amasaase Medical Clinic (Reg. No. 14771)
- Location: Busia
- Minallahi Medicare (Reg. No. 14999)
- Location: Busia
- Emormor Victory Medical Clinic (Reg. No. 15475)
- Location: Busia
- Medspar Medical Centre (Reg. No. 15832)
- Location: Busia
- Alabama Medical Clinic (Reg. No. 16389)
- Location: Busia
- Ganga CFW Clinic (Reg. No. 17017)
- Location: Busia
- Bumala Uzima Clinic (Reg. No. 17185)
- Location: Bumala
- Tomaps Medical Clinic (Reg. No. 17783)
- Location: Busia
- Helina Medical Clinic (Reg. No. 18361)
- Location: Busia
- Busire Alfaa Medical Clinic (Reg. No. 19380)
- Location: Busia
- Blossom Dental Clinic Ltd (Reg. No. 19326)
- Location: Busia
- Royal Smiles Dental Clinic Limited – Malaba (Reg. No. 19609)
- Location: Malaba
- Alinacare Health Services (Reg. No. 20131)
- Location: Busia
- Kallenice Healthcare Suba Limited (Reg. No. 20214)
- Location: Busia
- Chalondra Healthcare Clinic (Reg. No. 20236)
- Location: Busia
- Heart Clinic (Reg. No. 20263)
- Location: Busia
- Alijay Medical Clinic (Reg. No. 20363)
- Location: Busia
- Mwein Medical Services (Reg. No. 20670)
- Location: Busia
- Hope Hill Medical Clinic (Reg. No. 20995)
- Location: Busia
Verifying SHA-Licensed Facilities in Busia
To confirm a facility’s SHA licensing status, residents should:
- Check the SHA Website: Visit https://sha.go.ke/resources/categories/2 for the official list of contracted facilities.
- Verify KMPDC Licensing: Ensure the facility is registered with the Kenya Medical Practitioners and Dentists Council.
- Contact SHA Support: Use the SHA helpline or email for clarification if a facility’s status is uncertain.
- Match Registration Numbers: Cross-reference the facility’s Reg. No. with SHA’s database.
This step is essential, as some facilities faced misclassification during SHA’s rollout in 2024, causing confusion among patients.
Services Offered by SHA-Licensed Private Facilities in Busia
SHA-licensed private facilities in Busia cater to a wide range of healthcare needs, including:
- Primary Care: Consultations, vaccinations, and chronic disease management (e.g., diabetes, hypertension), available at Level 2 clinics like Fahelma CFW Community Clinic.
- Maternity Services: Antenatal, delivery, and postnatal care, offered by Level 3B and Level 4 facilities like Tanaka Nursing Home and New Busia Maternity & Nursing Home.
- Dental Care: Specialized dental services, including extractions and oral surgery, provided by Busia Dental Solutions and Blossom Dental Clinic Ltd.
- Diagnostics: Laboratory tests, ultrasounds, and X-rays, available at medical centres like Busia Medical Specialists and Diagnostic Centre.
- Eye Care: Vision consultations and treatments, offered by Optex Opticians Ltd and Visiongate Eye Care Consultant.
- Emergency Care: Basic emergency services and referrals to public facilities like Busia County Referral Hospital for advanced cases.
- Outpatient Services: Consultations and minor treatments, offered by most Level 3A and Level 2 facilities.
For complex treatments like oncology or dialysis, patients may be referred to regional hospitals in Kisumu or Eldoret, as Busia’s private facilities have limited capacity for such services.
Challenges Facing Private Healthcare in Busia
Despite their contributions, private healthcare facilities in Busia face several challenges:
- Reimbursement Delays: Private hospitals have reported delays in SHIF payments, with some awaiting NHIF arrears from 2024, estimated at Ksh 25 billion.
- Limited Specialized Care: Only three Level 4 hospitals offer comprehensive services, necessitating referrals for advanced treatments.
- Rural Access: Areas like Teso South and Bunyala have fewer high-level facilities, posing accessibility issues for rural residents.
- Public Awareness: Many residents are unaware of SHA registration processes or the benefits of SHIF-covered services.
Opportunities for Growth
Busia’s private healthcare sector has significant potential for expansion, including:
- Public-Private Partnerships: Collaborations with the county government and organizations like the Aga Khan Health Services can enhance infrastructure.
- Technology Adoption: Telemedicine and electronic health records could improve service delivery in rural areas.
- Specialized Services: Upgrading facilities to offer renal care, oncology, or advanced diagnostics could reduce referrals.
- Community Engagement: Awareness campaigns can increase SHA registration and utilization of private facilities.
How to Access SHA Services in Busia
To access SHA services at these private facilities, follow these steps:
- Register with SHA:
- Online: Visit sha.go.ke for self-registration.
- USSD: Use the SHA USSD code for quick enrollment.
- Assisted Enrollment: Visit SHA centers or contracted facilities for support.
- Confirm SHIF Contributions: Ensure your contributions are up-to-date to avoid out-of-pocket costs.
- Select a Facility: Choose a licensed private hospital or clinic from the list above.
- Provide SHA Details: Present your SHA membership number or ID at the facility.
- Obtain Referrals if Needed: For specialized care, secure a referral to a higher-level facility.
Busia County’s healthcare system is evolving, with SHA’s integration of private facilities strengthening the path to UHC. The county government has invested in public health infrastructure, including upgrading Busia County Referral Hospital to Level 5 and establishing new dispensaries in rural areas. Private facilities can complement these efforts by:
- Expanding specialized services to reduce dependency on regional hospitals.
- Leveraging technology to improve patient access and care coordination.
- Promoting preventive healthcare to address the rising burden of non-communicable diseases.
As SHA addresses reimbursement challenges and enhances public awareness, private facilities in Busia will play a pivotal role in delivering accessible, high-quality healthcare.
The 68 SHA-licensed private hospitals and clinics in Busia County provide a robust network of healthcare services, from primary care at Level 2 clinics to comprehensive treatment at Level 4 hospitals. By registering with SHA and utilizing these facilities, Busia residents can access affordable, quality care tailored to their needs.
