Britam Holdings Plc has reported a profit before tax of Ksh 2.5 billion for the six-month period ending June 30, 2025, demonstrating solid performance in the face of a challenging macroeconomic environment characterized by a declining yield curve and rising claims costs.
The results highlight Britam’s resilience, strong balance sheet, and strategic focus on digital transformation, customer-centric innovations, and sustainable business practices, as the Group continues to deliver value to its shareholders and customers.
Britam recorded an 11% growth in insurance revenue, rising from Ksh 17.7 billion in H1 2024 to Ksh 19.7 billion in H1 2025. The growth was driven by strong momentum across both Life Insurance and General Insurance segments, reflecting increased customer uptake, better product innovation, and efficient distribution channels.
The Group’s customer-first approach—centered on prompt claims settlement and enhanced service delivery—has positioned Britam as a trusted insurer in the Kenyan and regional markets.
Britam’s interest and dividend income rose by 16%, reaching Ksh 10.6 billion, supported by effective portfolio realignment, prudent investment strategies, and diversification into high-yield asset classes.
Despite a volatile operating environment, Britam’s strategic adjustments within its investment portfolio have enabled the Group to capitalize on emerging opportunities in fixed income, equities, and alternative investments, strengthening its overall financial position.
The insurer’s shareholders’ equity climbed to Ksh 31.2 billion as of June 2025, up from Ksh 29.5 billion in December 2024. This demonstrates Britam’s strong capital base and ability to withstand market volatility while funding growth opportunities across Kenya and the region.
The Group emphasized that its robust solvency position provides a solid foundation for future expansion, especially as economic conditions stabilize in the second half of the year.
Commenting on the results, Tom Gitogo, Group Managing Director and CEO of Britam Holdings Plc, said:
“Our performance in the first half of 2025 is a clear demonstration of Britam’s resilience and ability to deliver value even in a tough operating environment. Profit before tax stood at Ksh 2.5 billion, mainly impacted by higher claims and the effects of the declining yield curve. Importantly, this reflects our unwavering commitment to our customers, paying claims promptly and standing with them when they need us most.”
He added:
“We are pleased with the double-digit growth in insurance revenues and investment income, which highlights the strength of our core business. Our regional businesses continue to contribute positively to overall performance, in line with our diversification strategy. Looking ahead, we remain confident that as interest rates stabilize and economic conditions improve, Britam is well-positioned to deliver a stronger performance in the second half of the year.”
The results mark the final year of Britam’s five-year strategic plan (2021–2025), which has focused on digital transformation, operational efficiency, and customer experience enhancement.
Key initiatives include:
- Simplified digital customer onboarding for faster access to services
- Streamlined customer journeys to improve user experience
- Automated underwriting and claims processing for quicker turnaround times
- Expansion of digital insurance solutions to enhance accessibility
These innovations have contributed significantly to Britam’s customer acquisition strategy and strengthened its position as a leading player in the East African financial services market.
Aligned with its sustainability agenda, Britam has embedded ESG principles into its business model, ensuring that growth creates long-term value for customers, communities, and the environment.
Recently, Britam’s General Insurance Business Unit launched an Electric Vehicle (EV) insurance offering, positioning the Group as a pioneer in Kenya’s transition to green mobility. This move reflects Britam’s commitment to climate-conscious solutions and leadership in sustainable insurance innovation.
The Board of Directors has opted not to declare an interim dividend for the half-year period, choosing instead to retain capital to fund strategic investments and support long-term shareholder value creation.
Looking ahead to the second half of 2025, Britam aims to:
- Accelerate digital adoption to improve operational efficiency
- Strengthen regional market penetration through targeted expansion strategies
- Grow asset management revenues through diversified investment products
- Drive sustainable insurance solutions in line with Kenya’s economic transition
Britam Holdings’ H1 2025 results showcase resilient financial performance despite macroeconomic headwinds, supported by strong insurance revenue growth, rising investment income, and a robust balance sheet.
With its customer-first approach, digital transformation strategy, and sustainability agenda, Britam is well-positioned to deliver improved performance and create long-term value for its shareholders in the coming quarters.
