Current Status
“Batch 6463 has been paid. Please await communication on SMS from Surepay.”
This official notification confirms that HELB Batch 6463 has been fully paid and is now in the disbursement notification stage. Students linked to this batch can expect a confirmation message via Surepay once their upkeep or tuition allocation is finalized on the respective channels. If you are part of this batch, your funds are no longer pending — payment has already been executed by HELB.
What Batch 6463 Covers
While HELB does not publish detailed batch composition, Batch 6463 is likely to include a blend of:
- First-time undergraduate applicants placed to universities via KUCCPS
- Continuing undergraduates seeking their upkeep for the current semester
- Recognized TVET learners awaiting tuition and living support
- Applicants under both government-sponsored and self-sponsored categories
Students covered under this batch can expect a standard HELB disbursement model consisting of:
- Tuition payment
Sent directly to the university or TVET institution, reducing or clearing the tuition balance. This appears in the student’s loan statement but not in their mobile wallet. - Upkeep payment
Distributed via M-PESA, bank account, or a secure mobile-based financial partner such as Surepay, depending on what each student selected during the application process.
Because Surepay messaging is explicitly referenced, most affected students should be prepared to receive communication confirming their successful upkeep allocation, the exact amount, and expected availability.
Why Payments Were Delayed Before Now: Common Reasons in 2025
Although Batch 6463 is now paid, many students experienced anxiety while waiting. Understanding why delays occur can help manage expectations going forward:
- Bulk verification of student data
HELB must verify admission records from KUCCPS or institutional registrars, confirm guarantor details and ensure compliance with new screening rules related to household income updates. - Government funding release timing
The flow of capitation from the National Treasury is not always immediate, particularly during busy budget implementation cycles. When release dates shift, disbursement queues shift too. - Institutional coordination
Universities and TVETs validate enrolment statuses to confirm students are actively registered for the current term. Any delays in academic registration can affect batch readiness. - Financial system reconciliation
Moving large sums across banks and mobile payment partners such as M-PESA or Surepay requires multi-step clearance to minimize errors or fraud risk.
For Batch 6463, these processes are now complete, reassuring students that their funds should reflect shortly.
How to Check Your Status Right Now
Even with payment confirmed, it is crucial for students to independently verify every stage of their loan disbursement. These official channels provide real-time updates:
- Student Portal
- Visit portal.hef.co.ke
- Go to My Loans
- Review breakdown under the disbursement tab
This shows whether tuition has been posted to your institution and whether upkeep is marked as “disbursed” or “awaiting collection.”
- HELB Mobile App (Android)
- Login with your student credentials
- Enable notifications for instant payment alerts
- SMS Status
- Send
STATUS [Your ID Number]to 20053
(Example:STATUS 12345678)
Standard SMS fees apply, but the response is usually instant.
- Send
- USSD Code
- Dial *654# (availability may vary)
Suitable for students without smartphone access.
- Dial *654# (availability may vary)
Students should make sure they have not changed their phone numbers since application. If the number registered in the system is inactive, SMS alerts including Surepay codes or links will not be received.
What to Do While Waiting for Surepay SMS
Since payment is complete, the remaining step is final notification and transaction confirmation. Here’s what you can do during this short waiting period:
- Prepare your M-PESA or bank wallet
Ensure there is no block, SIM replacement issue, or reversal pending that may prevent the receipt of funds. - Track tuition reflection with your institution
Visit or contact the university or TVET finance office to confirm the posted amount. This can help with exam clearance or registration deficits. - Plan your budget carefully
Upkeep funds should be allocated thoughtfully to essentials such as accommodation, meals, learning materials and commuting. - Seek short-term support only if necessary
Universities offer:- Work-study programs
- Hardship support desks
- Peer financial aid referrals
These can bridge any small timing gaps between SMS alert and actual wallet reflection.
- Use official HELB service channels
For any clarification, contact:- 0713 533 709
- info@helb.co.ke
- @OfficialHELB on X (formerly Twitter)
Avoid unverified numbers or fixers claiming to “fast-track” payments.
With the batch marked paid, communication should follow shortly, and students are advised not to reapply or modify loan details unless instructed by HELB.