Traveling across cities in Kenya used to be a cumbersome task, often marred by long queues and the chaos of bus stations. However, with the advent of online bus booking systems, passengers can now enjoy a streamlined and convenient ticketing experience. Modern Coast Bus, a leader in the Kenyan transport sector, has revolutionized how travelers book their journeys, offering luxury services that cater to the needs of modern commuters.
The Rise of Modern Coast
Established to offer an exceptional travel experience, Modern Coast has built a reputation for its fleet of luxury buses equipped with state-of-the-art amenities. Passengers enjoy features like reclining seats, high-speed internet, power outlets for devices, and ample legroom—perfect for those long-haul trips. The company operates over fifty buses across key routes connecting major cities such as Nairobi, Mombasa, Kigali, Kampala, and Dar-es-Salaam.
How to Book Your Modern Coast Bus Ticket Online
Booking a ticket with Modern Coast is a straightforward process that can be completed in just a few minutes from the comfort of your home or office. Here’s a step-by-step guide to help you navigate the online booking system.
1. Visit the Modern Coast Website
Start by navigating to the Modern Coast Bus website. The website features a user-friendly interface, prominently displaying the company’s logo against a blue background, making it easy to identify.
2. Click on ‘Get Started’
On the homepage, locate and click on the ‘GET STARTED’ button. This action will prompt you to fill in essential travel details such as your departure city, destination, travel date, and the number of passengers.
3. Choose Your Bus
After submitting your travel details, you’ll be presented with a list of available buses for your chosen route. This display includes essential information like prices, departure times, and reporting times. Modern Coast offers various seating options, including VIP, first-class, and business class, allowing you to select according to your budget and comfort preference.
4. Select Your Preferred Seat
Once you’ve chosen a bus, you’ll be prompted to select your preferred seat. It’s important to double-check the departure and arrival times to ensure you don’t miss your bus.
5. Fill in Your Personal Details
After selecting a seat, you’ll need to enter your personal information, such as your name, phone number, ID number, and email address. Providing accurate information is crucial for verification and security.
6. Choose Your Payment Method
You can pay for your ticket using various options, including M-PESA, Visa, and MasterCard. If you choose M-PESA, you’ll receive a text message containing the paybill number and account number, preventing any payment errors.
7. Make the Payment
It’s advisable to complete your payment within fifteen minutes of receiving the SMS. Delaying the payment may result in losing your selected seat. Upon successful payment, you will receive a confirmation message from M-PESA.
8. Receive Your Ticket Confirmation
Modern Coast will also send you a separate SMS confirming your booking, including your ticket number. Keep this information safe as you will need it during your travel.
Booking Through the Modern Coast Mobile App
For those who prefer using mobile applications, Modern Coast also offers an easy-to-use app available for download on the Google Play Store.
- Download the App: Search for “Modern Coast EA” in the Play Store and install the app on your device.
- Input Travel Details: Open the app, navigate to the “Getting Started” section, and enter your travel details.
- Select Available Seats: Choose your preferred seats on the bus chart and proceed to fill in your personal details.
- Choose Payment Method: Similar to the website, select your preferred payment method and complete the transaction within the stipulated time.
Modern Coast’s Commitment to Customer Service
Modern Coast places a high value on customer satisfaction. If you need assistance, their customer care team is available 24/7 through various channels:
- Phone: Call the head office at +254 20 202 3775 or +254 709 897 101.
- Email: Reach out via info@modern.co.ke.
- Social Media: You can also contact them through their Facebook and Twitter accounts.
Modern Coast has set a benchmark in the Kenyan transport sector by transforming the ticketing process into a hassle-free experience. Whether you are booking your ticket online or via the mobile app, you can expect a comfortable and reliable journey to your desired destination. With their luxury buses and excellent customer service, traveling across Kenya has never been easier.
Ready to travel? Book your ticket today and experience the Modern Coast difference!
