USSD codes have revolutionized service access for mobile network users in Kenya, allowing customers to quickly complete actions such as checking balances, buying airtime, or accessing mobile money services without needing internet access. This article provides a comprehensive list of the USSD codes available on Kenya’s three main mobile networks—Safaricom, Airtel, and Telkom—and covers essential mobile banking codes that can streamline transactions with popular Kenyan banks.
What is USSD?
USSD (Unstructured Supplementary Service Data) is a communication protocol commonly referred to as “Quick Codes” or “Feature Codes.” These codes start with an asterisk (*) and end with a hash (#) and enable users to access various services directly from their mobile phones. Since USSD is universally compatible with all mobile devices, it can support everything from purchasing mobile bundles to transferring funds, making it a valuable tool for millions of Kenyans.
Safaricom USSD Codes
As Kenya’s largest mobile network, Safaricom offers an extensive range of services, from mobile money to business solutions. Here is a breakdown of the main USSD codes for Safaricom:
- Main Menu: *100# (prepaid) / *200# (postpaid)
- Safaricom Services: *456#
- M-Pesa Services: *234#
- Blaze Youth Menu: *555#
- Airtime Top-Up: 141PIN#
- Balance Check: *144#
- Data Top-Up: 544PIN#
- Data Menu: *544#
- Internet Settings: *445#
- Bonga Points: *126#
- Please Call Me: 130number#
- SIM Registration: *232#
- Home Fiber Services: *400#
- Call Barring: 330000# (outgoing) and #33*0000# (to deactivate)
Airtel Kenya USSD Codes
As Kenya’s second-largest mobile network provider, Airtel has maintained its competitive stance through attractive data bundles and other customer-centric services. Airtel USSD codes make it easy for users to navigate these offerings.
- Main Menu: *100# / *111#
- Airtime Top-Up: 130PIN#
- Balance Check: *133# or *131#
- Data Top-Up: 544PIN#
- Buy Data Bundles: *544# or 7673#
- SMS Bundles: *544# or *767#
- Tosha Bundles: *767# or 67671#
- Kopa Kredo (Airtime Loan): *310#
- Zawadi Points Check: *326#
- Roaming Bundles: *544#
Telkom Kenya USSD Codes
Telkom Kenya ranks third among Kenyan mobile networks. Previously operating as Orange Kenya, the company rebranded in 2017 and introduced 4G connectivity, bolstering its suite of services.
- Main Menu: *100# or *123#
- Airtime Top-Up: 130PIN#
- Balance Check: *131#
- Buy Data Bundles: *544# or *124#
- Home Plan for Routers: *222#
- SMS Bundles: *188#
- Pewa (Airtime Loan): *133#
- Check SIM Registration: *232#
- Telkom Entertainment Services: *150#
Mobile Banking USSD Codes
In addition to mobile network services, Kenyan banks provide USSD codes for convenient banking. These codes enable account holders to perform tasks such as transferring funds, checking balances, and accessing M-Pesa.
- KCB: *522# | M-Pesa Paybill: 522522
- Co-operative Bank: *667# | M-Pesa Paybill: 400200
- Standard Chartered Bank: *722# | M-Pesa Paybill: 329329
- Equity Bank: *247# | M-Pesa Paybill: 247247
- Family Bank: *325# | M-Pesa Paybill: 222111
- Ecobank: *335# | M-Pesa Paybill: 700201
- DTB (Diamond Trust Bank): *385# | M-Pesa Paybill: 516600
- Jamii Bora Bank: *344# | M-Pesa Paybill: 529901
- ABC Bank: App | M-Pesa Paybill: 111777
Advantages of Using USSD Codes
USSD codes bring several advantages that appeal to the needs of Kenyan mobile and banking customers:
- No Internet Needed: USSD codes work on even the most basic phone models and require no internet connection.
- 24/7 Accessibility: Users can access services at any time, even during network downtime.
- Instant Responses: USSD interactions are immediate, making transactions faster and more efficient.
- Low or No Cost: USSD codes typically incur minimal or no charges, making them ideal for daily transactions.
Using USSD Codes for Better Connectivity and Efficiency
Whether for purchasing mobile data, transferring money, or checking account balances, USSD codes streamline access to essential services. This technology plays a critical role in bridging digital divides by providing accessible services to millions of Kenyans.
For additional information on mobile services or inquiries about new offers, visit each network’s website or reach out to customer service directly through the above USSD menus.
