Technology & Gadgets

How to Pay Bills and Buy Goods Using Vooma: A Complete Guide

Kenyan woman using phone

Kenya’s mobile payment landscape is growing rapidly, and with innovations like Vooma, paying bills or purchasing goods has never been easier. Vooma is an easy-to-use payment platform that integrates with mobile banking apps and USSD services to offer seamless transactions. In this guide, we’ll walk you through how to use Vooma to pay bills, buy goods, and transfer funds, whether you’re using the Vooma app, USSD, or banking apps like KCB.


What is Vooma?

Vooma is a mobile payments solution introduced to provide users with a fast, reliable, and secure way of transacting. From paying utility bills to buying everyday items, Vooma offers a simple and user-friendly experience. You can access Vooma through the app, USSD (*844#), or via KCB’s mobile banking platforms.


How to Pay Bills Using the Vooma App

The Vooma app is a convenient way to manage your finances. Here’s how you can use it to pay bills:

  1. Open the Vooma App and log in.
  2. Select “Pay Bill” from the menu.
  3. Enter the Paybill Number provided by the biller.
  4. Input the account details or reference number associated with the bill (e.g., your utility or subscription account number).
  5. Enter the amount you wish to pay.
  6. Confirm the details and submit.

You’ll receive a confirmation message once the payment is successful.


How to Buy Goods Using the Vooma App

To purchase goods from a merchant using the Vooma app:

  1. Select “Buy Goods” from the Vooma app.
  2. Enter the merchant’s Till Number.
  3. Input the amount you’re paying for the goods.
  4. Enter your Vooma PIN to confirm the transaction.
  5. Wait for the payment confirmation message.

*How to Pay Bills or Buy Goods Using Vooma USSD (844#)

If you don’t have access to the app, Vooma’s USSD service makes it easy to pay via any mobile phone.

  1. Dial *844# on your phone.
  2. Choose between “Pay Bill” or “Buy Goods” from the menu.
  3. Enter the Paybill or Till Number.
  4. Input the amount.
  5. Confirm the transaction using your Vooma PIN.
  6. You’ll receive a confirmation message once the payment is complete.

This service is especially useful for users without smartphones or when internet access is limited.


How to Pay Bills or Buy Goods Using KCB Mobile Banking

You can also use Vooma through KCB’s mobile banking platform. Here’s how to get started:

  1. Dial *522#, or log in to your KCB mobile banking app.
  2. From the main menu, choose “Payments”.
  3. Select “Vooma Paybill” or “Vooma Till” depending on the transaction type.
  4. Enter the Paybill/Till Number and the corresponding beneficiary account number.
  5. Enter the amount and confirm using your KCB Mobi PIN.
  6. You’ll receive a payment confirmation message.

Why Choose Vooma?

Vooma provides several advantages over other mobile payment platforms, including:

  • Zero Transaction Costs for many payments.
  • Ease of Use: Whether through the app, USSD, or a mobile banking platform, Vooma is designed to be intuitive.
  • Widespread Availability: Vooma integrates with multiple merchants, making it a convenient choice for paying bills or buying goods.

Vooma’s seamless integration into Kenya’s mobile payment ecosystem makes it a valuable tool for managing your finances on the go. Whether you’re paying bills, buying goods, or transferring money, Vooma offers the flexibility, security, and simplicity you need in today’s fast-paced world. Start using Vooma today and enjoy the convenience of mobile payments right at your fingertips.

For more information, visit the Vooma website or download the app from your preferred app store.