Finance & Investment

List of Access Bank Branches in Nairobi: Locations, Contacts, and Services

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Access Bank Kenya is a trusted name in the banking sector, offering a range of financial services to individuals, businesses, and institutions. Formerly known as Transnational Bank, Access Bank Kenya is now part of the Access Bank Group, a Nigerian financial powerhouse headquartered in Lagos. The bank officially transitioned to Access Bank Kenya in February 2020 after Access Bank Group acquired 100% shareholding of Transnational Bank, which had been operational in Kenya since 1985.

Today, Access Bank has a strong presence in Kenya with 28 branches, including six strategically located in Nairobi, the nation’s capital and economic hub. This article explores these Nairobi branches, their locations, contacts, and the services they provide.


Access Bank in Kenya: A Brief Overview

The acquisition of Transnational Bank allowed Access Bank to introduce a broader suite of banking solutions in Kenya. Known for its innovation and customer-centric approach, Access Bank Kenya caters to diverse customer needs through digital banking, corporate finance, retail services, and more.

Access Bank Group’s entry into the Kenyan market aligns with its goal to enhance financial inclusion and economic growth across Africa. The Nairobi branches play a critical role in this mission, offering easy access to banking services in key commercial and residential areas.


Full List of Access Bank Branches in Nairobi

1. Access Bank Head Office

  • Location: Transnational Plaza, City Hall Way, Nairobi
  • Contacts:
    • Phone: 02252188
    • Mobile: 0780022224, 0720081772
  • Services: As the central hub, the head office manages administrative functions and offers comprehensive banking services to individual and corporate clients.

2. City Hall Way Branch

  • Location: Transnational Plaza, City Hall Way
  • Contacts:
    • Phone: +254 22224235
    • Landline: +254 20 252 188-91
    • Mobile: +254 720 081 772
  • Services: Positioned in Nairobi’s CBD, this branch provides account management, loans, deposits, and corporate banking solutions for individuals and businesses.

3. Westlands Branch

  • Location: 1st Floor, Reliance Centre, Woodvale Grove, Westlands
  • Contact: +254 774 736338
  • Services: Serving clients in Westlands, this branch focuses on SME banking, trade finance, and retail banking services.

4. Sheikh Karume Branch

  • Location: Pramukh Plaza, Sheikh Karume Road
  • Contacts:
    • Phone: +254 20 221 6060, +254 20 221 6061
  • Services: Located in a bustling part of Nairobi, this branch offers personal and business banking services, including savings accounts and credit facilities.

5. Kirinyaga Road Branch

  • Location: Transnational Bank House, Kirinyaga Road
  • Contacts:
    • Phone: +254 20 240009, +254 20 252188
    • Landline: +254 20 224235
    • Mobile: +254 780 503 400
  • Services: Ideal for customers in the Kirinyaga Road area, this branch provides a range of services, from everyday banking to business loans and advisory services.

6. JKIA Branch

  • Location: Jomo Kenyatta International Airport (JKIA) Arrival Terminal
  • Contacts:
    • Phone: +254 20 824502, +254 20 822684
    • Mobile: +254 704 331 786
  • Services: Perfectly placed to serve travelers, this branch offers fast and convenient banking solutions for both locals and visitors.

Services Offered by Access Bank Nairobi Branches

1. Retail Banking Services

  • Personal accounts (savings and current)
  • Fixed deposit accounts
  • Personal loans
  • Debit and credit cards

2. Corporate Banking

  • Working capital loans
  • Trade and supply chain financing
  • Treasury services
  • Asset financing

3. Digital Banking Solutions

  • Access Bank Mobile App: Enabling seamless mobile banking transactions.
  • Internet Banking: Secure and user-friendly platforms for both retail and corporate clients.
  • USSD Services: Quick and easy banking on any mobile device.

4. Support for SMEs

  • Access Bank Kenya is known for supporting small and medium-sized enterprises with tailored credit facilities and advisory services to help them thrive.

5. Agricultural Financing

  • Continuing the legacy of Transnational Bank, Access Bank Kenya remains committed to financing Kenya’s agricultural sector, offering customized solutions to farmers and agribusinesses.

Why Choose Access Bank Kenya?

  1. Global Expertise, Local Focus: Backed by Access Bank Group, the Kenyan subsidiary combines global best practices with local market knowledge to deliver superior banking services.
  2. Innovation in Banking: Access Bank Kenya embraces technology to enhance customer convenience, from digital banking to automated loan applications.
  3. Strategic Locations: With six branches across Nairobi, Access Bank ensures easy accessibility for all its clients.
  4. Commitment to Financial Inclusion: The bank actively promotes access to banking services for underbanked populations, including rural communities and SMEs.

Future Prospects for Access Bank in Kenya

Access Bank Kenya continues to expand its footprint in the country. With a focus on innovation and customer satisfaction, the bank plans to increase its branch network and enhance its digital offerings. Nairobi remains a key market, serving as a hub for the bank’s operations in East Africa.

As Kenya embraces digital transformation, Access Bank is poised to play a significant role in shaping the future of banking in the region. Its commitment to supporting agriculture, SMEs, and financial inclusion underscores its importance in Kenya’s economic landscape.